My films are out of registration and/or the image is distorted. Do I have an Epson firmware issue?
A printer has internal memory that controls its actions called “Firmware”. When printing, languages are updated, the firmware needs to be updated as well.
Wide format printers have the ability to accept new Firmware while desktop models are usually fixed to a version and require hardware replacement if trouble occurs.
Old/outdated Firmware can cause films to be out of registration, images to distort when printed, and ink cartridges to fail to set when installed and probably even more than these noted.
If a printer only prints an image in perfect proportion when set to 720×720 dpi in the AccuRIP Setup then the firmware is out of date. The Epson 4800 has seen more of this issue than any other model. Download the “last” posted firmware version from the Epson website.
If a set of films will not register and/or sizes seem to jump around from film to film, update the firmware.
Desktop models sometimes have issues installing new cartridges, it can be the firmware. Desktop models print their Firmware version on every “nozzle check” page.
When updating a wide format Epson printer you’ll not only need the latest Firmware file from Epson, you’ll also need the software called “Remote Panel” also known as LFP. This software does the actual installation of the new Firmware data. Epson is your source for these files.