AccuRIP Emerald
Downtime is Gone Forever
Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.
Video Transcript
Freehand keeps making things better.
With iLok cloud control downtime is gone forever.
Now every user is an ADMIN!
Freehand has raised software licensing permissions for every user up to ADMIN for total control over your software license.
Total Freedom.
Activate, deactivate, move your software from computer to computer or place to place at any time, anywhere.
One activation is reserved for activation to an iLok USB dongle.
That’s TWO simultaneous activations doubling production while lowering the cost of software by 50%!
Even if your computer is lost, stolen, or damaged with just one click you’re back in business.
Freehand and you, together we got this.
Fanatical Support
We have the experience and know-how you need.
• • •
FREE Support Hours: M-F • 9 am to 6 pm EST • USA
Average Response Time: under 20 minutes
100% of tickets are responded to. If you do not see a response check your email spam/junk folder.
Live Agents:
• are on-site and certainly alive!
• utilize the powerful Zendesk platform
• perform remote logins for fast results
There are many valuable customer service reasons short- and long-term why tech issues need to be in writing. Show us your trust – you’re not just in great hands, you’re in Freehand’s hands.