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AccuRIP Ruby™

Unable to Connect to RipCore Ruby Mac Fix

Here’s the quick fix for the “Unable to Connect to RipCore” error for AccuRIP Ruby on Mac!

Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.

Video Transcript

How to Fix “Unable to Connect to RipCore”

Mac

Here’s how to fix it.

When the RipCore becomes damaged due to a bad postscript file the repair is fast and easy.

In Finder use the Go to Folder function to access

/Library/Application Support/FawkesEngineering/RipCore/1.06/Data

Move the two folders in the Data folder to the trash:

jobManager
PSDisk0

Do not trash:
scheduledMaintenance.json

Restart the Computer

Open AccuRIP

If AccuRIP did not open successfully go to

www.freehandhelp.com

and submit a request for live agent support.

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