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Empowering Screen Printers

Freehand’s Parachute Protection Plan

Don’t let Trojans conquer your computer, use protection with Freehand’s Parachute Protection Plan.

Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.

Video Transcript

Computers and people are not perfect. Ever have one of these days?

Which is why we at Freehand protect every client with our exclusive Parachute Protection Plan. All users of current software are protected against failure.

From Freehand’s fully functional trial version to our timely expert support your business is protected against downtime!

Your production is our main priority.

Back to your happy place.

Fanatical Support

Technical questions should be directed to Freehand’s in-house team of experts. Don’t slow down your resolve.
We have the experience and know-how you need.

•    •    •

FREE Support Hours: M-F  •  9 am to 6 pm EST  •  USA
Average Response Time: under 20 minutes
100% of tickets are responded to. If you do not see a response check your email spam/junk folder. 

Live Agents:
• are on-site and certainly alive!
• utilize the powerful Zendesk platform
• perform remote logins for fast results

There are many valuable customer service reasons short- and long-term why tech issues need to be in writing. Show us your trust – you’re not just in great hands, you’re in Freehand’s hands.


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