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Empowering Screen Printers

How to Activate Software with iLok License Manager

iLok License manager makes activating and managing your Freehand software licenses on Mac and PC easier than ever.

Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.

Video Transcript

iLok License manager makes activating and managing your Freehand software licenses on Mac and PC easier than ever.

Simply open iLok License Manager

If you are not signed in sign in with the same account you used when setting up a trial or previously activating Freehand software. If you’ve never signed up for a trial or activated Freehand software click Create New Account.

Once you are singed in be sure your iLok Cloud is open and listed the left of the window.

If your cloud is not open, go to File and click Open Your Cloud Session.

You will now see it listed to the left of the window.

Now click the Redeem An Activation Code button next to the search bar.

Paste in the serial number you received with your Freehand software license purchase.

Then click next.

Now select you Cloud as the location to activate the license, if you have an iLok USB dongle plugged in you can choose that as well.

Click Activate, Agree, then OK.

You’re now activated and ready to use Freehand software.

Happy Printing.

Freehand and You Together We Got This.

Fanatical Support

Technical questions should be directed to Freehand’s in-house team of experts. Don’t slow down your resolve.
We have the experience and know-how you need.

•    •    •

FREE Support Hours: M-F  •  9 am to 6 pm EST  •  USA
Average Response Time: under 20 minutes
100% of tickets are responded to. If you do not see a response check your email spam/junk folder. 

Live Agents:
• are on-site and certainly alive!
• utilize the powerful Zendesk platform
• perform remote logins for fast results

There are many valuable customer service reasons short- and long-term why tech issues need to be in writing. Show us your trust – you’re not just in great hands, you’re in Freehand’s hands.

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