Empowering Screen Printers
Demystifying Windows Protected Your PC (Windows)
Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.
Video Transcript
All Freehand software (Separations Studio NXT and AccuRIP Emerald) is certified by Microsoft to be compatible with Windows. Use it with confidence.
So why the warning message about protecting your PC? Microsoft Windows has elevated security settings that warn users of just about everything to protect Microsoft from liability. This is becoming more common.
This is a soft warning meaning Microsoft gives you the ability to proceed.
Here’s how:
After opening the installer the Windows Protected Your PC warning will appear.
Click Keep.
Click “More info” then “Run anyway.”
Another warning window will appear asking for permission to run the installer.
Click Yes.
The installer will now run.
Happy printing.
Freehand and you together we got this.
Fanatical Support
We have the experience and know-how you need.
• • •
FREE Support Hours: M-F • 9 am to 6 pm EST • USA
Average Response Time: under 20 minutes
100% of tickets are responded to. If you do not see a response check your email spam/junk folder.
Live Agents:
• are on-site and certainly alive!
• utilize the powerful Zendesk platform
• perform remote logins for fast results
There are many valuable customer service reasons short- and long-term why tech issues need to be in writing. Show us your trust – you’re not just in great hands, you’re in Freehand’s hands.