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Install and Click TRY

Download and install AccuRIP Emerald or Sep Studio NXT. Open the software and click TRY. Follow the on screen instructions to create an iLok account or sign in with your existing account if you have one.

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Set Up iLok

To set up and use iLok first install AccuRIP Emerald or Sep Studio NXT then launch the software. If this is your first time launching the software you will have the option to either activate or start a trial. In either case you will need to sign into your iLok account or create a new one if you do not already have an iLok account.

To create a new account follow the directions in the video below.

How to Use iLok

The iLok License Manager is your go to place to manage all your Freehand software licenses. With it you can activate and deactivate software and locations. Learn how in the video below.

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Manually Activate Your Trial with the iLok License Manager

If you receive a “Trial Activation Error: Attempt to start the trial too many times” error when attempting to start your free trial open the iLok License Manager that installed alongside AccuRIP Emerald. If you are not already signed in click sign in and enter the iLok log in credentials you created. Click the All Licenses tab at the top of the window then click and drag AccuRIP Emerald from the list to your Cloud icon on the left of the window. Click Ok on any windows that appear. Now open AccuRIP Emerald to use your free 8 day trial.

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Open iLok License Manager

If after attempting to activate a license of Freehand Software you are receiving an error message saying: “This software cannot be run because the activation experience thinks the authorization was found, but the wrapper could not verify it.” Click OK and open iLok License Manager.

Activate with iLok License Manager

Be sure you are signed in to your iLok account then click the Redeem an Activation Code button in the top right corner. Enter your code and select your Cloud for activation. You may also follow along in the video below.

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Use the MY ACCOUNT Page

Your Serial Number(s) can be found on your MY ACCOUNT page under the section titled “My Software Licenses and All Black Feature Codes”

Check for Mistakes

Be careful to properly enter the serial number with no mistakes. If you copy and paste the serial number be careful to avoid copying an extra space from the beginning or end of the code.

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AccuRIP Emerald

Close AccuRIP on the machine that you wish to discontinue use on. On the machine you wish to now use AccuRIP on sign into you MY ACCOUNT page and download and install AccuRIP. When asked to Activate or Try click Activate then Skip the Serial Code entry field and sign in to your iLok account. Follow the On-Screen instructions and AccuRIP should now be activated and ready to use.

Separation Studio

Close Separation Studio on the machine that you wish to discontinue use on. On the machine you wish to now use Sep Studio on sign into you MY ACCOUNT page and download and install Sep Studio. When asked to Activate or Try click Activate then Skip the Serial Code entry field and sign in to your iLok account. Follow the On-Screen instructions and Sep Studio should now be activated and ready to use.

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Check Ink Levels First

Check the ink levels with your printer driver or if you are using a refillable system check the amount of ink in the cartridges. If they are empty replace or refill them. We have guides on how to refill our refillable systems HERE.

Check for a Clog

If you have enough ink it’s time to check your printhead for a clog, open AccuRIP Emerald or your Printer Driver and print a Test Print (Sometimes called a Nozzle Check or Nozzle Pattern Test Print). If the test print comes out blank or with missing pieces you may have a clog or your ink tanks are empty.

If Clogged

Run a few head cleanings then print another test print. If the print head is still clogged follow one of our guides on using Amaze-Ink Clog Buster to clear the clog.

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Paper Carrier Film Printing

If your Epson printer is rejecting film or printing only a portion of an image the sensor is not detecting your clear film media. Fix this by making a carrier sheet from plain paper. Learn how in the video below.

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Turn Off Paper Size and Type Notices

If your Epson ET-15000 printer is asking you to make media choices every time you print you will need to make a quick change to its settings. On the printer’s display navigate to Settings, General Settings, Printer Settings, Paper Source Settings, Error Notice then turn off Paper Size Notice and Type Notice.

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