Freehand Fanatical Support

Software User Guides

AccuRIP™ Black Pearl Software USER GUIDES
AccuRIP™ Black Pearl User Guide
AccuRIP™ BP- SE User Guide
AccuRIP™ Ruby User Guide

License and Support Documents
AccuRIP™ End User License Agreement (EULA)
AccuRIP™ Support Terms

Spot Process™ Separation Studio™ 4 Software USER GUIDE
(chapters)

SepStudio4 Menu
File Menu
Edit Menu
Separations Menu
Generate Black
Proof Positive
Separations Thumbnails
View Menu
Licensing Menu
Preferences
Support Menu
Tools
Print Commander
Sim Process Separation Engine

License and Support Documents
Separation Studio™ End User License Agreement (EULA)
Separation Studio™ Support Terms

Freehand Graphics™, Inc. Privacy Policy

User Guides

Video Library

Tech Documents

Article Library

Screen Print Tips

Download Links

Submit a Ticket with a Live Agent

Users/customers connect to U.S. agents during business hours by submitting a quick ticket.
Agents respond via email to ticket (M-F 8 am to 6 pm EST). Have your Serial Number ready. Find it for AccuRIP™ or Spot Process™

SUBMIT A TICKET

How to Activate Your PrintFab License

All users should have an active or expired PrintFab trial installed before activation.

Following purchase navigate to your MY ACCOUNT, under the “My Software Licenses” dropdown locate, highlight, and copy the PrintFab serial number.

Next, go to this page of PrintFab ZEDOnet’s Webiste and paste the serial number into the “License order code” field. Properly fill out the rest of the form, and click “Send”. ZEDOnet will email you a license Keyfile used to activate the software.

On Windows: Open PrintFab, in the lower right corner of the PrintFab window Click “About/License”. Then click “Select license Keyfile…”. Now locate and select your downloaded license Keyfile in the file browser, and click “Open”. Click “OK” in the following windows.

On Mac: Locate your downloaded license Keyfile in Finder then double click it. In the PrintFab windows that appear click “Yes”, enter your password, click “OK”, then click “OK” again.

Epson P400 PrintFab Settings

Epson 1400 PrintFab Settings

Epson 1430 PrintFab Settings

All Black Ink™ Out of Stock

We apologize for this inconvenience as we are currently Out of Stock the All Black Ink™ Feature License product due to product activation issues.

Remain Productive:

While Freehand™ is actively working on a resolve the software (AccuRIP® Ruby and/or Sep Studio®) will by default print through the Photo Black slot. You can also check/adjust setting in the software: File Menu > Edit Configuration.

We suggest that you run a Droplet Weight Density Test Print to determine if your droplet weight setting should be adjusted or the printer resolution raised for your best film results. Single slot printing produces top quality results.

Tech is here to assist you through this process if you need our guidance. Submit a Tech Ticket

Users with a single computer:

Continue to print high quality films from the default Photo Black ink tank.
Send an e-mail subject named “ABI Stock” to sales@solutionsforscreenprinters.com to be notified directly when ABI™ is available again.

Users with two computers:

Continue to print high quality films from the default Photo Black ink tank.
For those that must have the All Black Ink™ feature now, install a fully functional trial of Ruby or Sep Studio™ onto another computer. Both include ABI™.
Trial expired? Request a trial extension.
Send an e-mail subject named “ABI Stock” to sales@solutionsforscreenprinters.com to be notified directly when ABI™ is available again.

Big Sur Compatibility

Apple released on November 12th, 2020 a NEW OS named Big Sur. As a general business rule, Freehand takes a period of 30 days or more to fully test software compatibility on a newly released OS and to monitor global user responses in an attempt to avoid user downtime.

Freehand strongly encourages business owners to move with caution when updating the OS version of important business computers and software. No one wants or needs to rush into an issue.

When Apple has a stable OS release and Freehand deems all systems compatible Freehand will release installers.

Currently AccuRIP Ruby and Separation Studio 4 are not officially Big Sur compatible. We advise the use of Catalina or lower operating systems.

All Black Ink Systems

DarkStar Inkjet Film Media

Ditto Inkjet Film Feeder

Amaze-Ink

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