What our Customers are Saying
Wow…528 verified user reviews are posted! That’s a small list considering the resounding positive feedback we get about our fast and extraordinary service and outstanding products.
Our clients consist of startups to big brands such as Epson America, Bic Graphics, Children’s Apparel Network, Columbia University, Levis VF Wear, Museum of Fine Arts Boston, Under Armour, Victoria’s Secret and so many more. Join our family of successful screen-printers…
We counted 34 “amazing” and 377 “thanks,” 46 used “quick” to describe our service, and 55 showered us with “love.” 55 said we’re “awesome” while 56 said we are the “best.”
It’s our pleasure to serve our customers – 40 years and counting!
#528
Always happy to be able to talk to support here! They’re always prompt, friendly, & I never walk away without my problem resolved or all my questions answered! 100/10 customer service!Abigail
All American Screenprinting
_ _ _ _#527
Thank you so much for the great customer service. That always has my highest respect!Marcus
_ _ _ _#526
It was another great experience!! I am handicapped and it’s not always easy communicating on a keyboard. Erik made it all seamless. Thanks again!!!Don
Eye Candy Factory
_ _ _ _#525
Absolutely amazing response. Quick and very helpful. Got me back online fast!!!Brent
Digital Graphix
_ _ _ _#524
The update on sep studio had exactly what I was looking for. It is nice to see useful tools on updates and is GREATLY appreciated. Thanks for all of your help!!!Ben
Monarch Merchandising
_ _ _ _#523
Printing through accurip worked perfectly!!!! The ink is dry and the film is solid black!! Thank you so much for your assistance.Hunter
Proper Thread
_ _ _ _#522
There’s not many ppl like you in the world these days. I’ll give these tips a shot.
We’re back up!
A FOREVER loyal customer! Absolute legend status!Seth
Blue Lava, Inc
_ _ _ _#521
Best ever! Thanks guys!Gerhard
Trash Shirts
_ _ _ _#520
Very quick response. Exactly the information I neededBrad
Carolina Printing
_ _ _ _#519
I’ve been with you guys for MANY years! Love your support. It’s the best!Cindy
First Impression Graphics, LLC
_ _ _ _#518
I can honestly say that most support calls these days are awful and offshore. I have never had a bad call with you guys. Quick response and quick fixes. Thank youJohn
Lozier Studios LLC
_ _ _ _#517
Fantastic customer support fellas! You guys went above and beyond to get my issues sorted out and helped me come to a decision on what could either been a good investment or an expensive mistake.Kenny
Rocky Mountain Apparel
_ _ _ _#516
I am super impressed with the way you conduct business. Thank you very much!Denise
Rancocas Valley Regional High School
_ _ _ _#515
Tremendous, I was off the rails panicking, and your team [calmed] me down and got me back on track.Paul
J&B Sportswear & Lettering
_ _ _ _#514
I appreciated the rapid response to my problem and the detailed help I received in the ensuing email. Very happy to work with your support team 🙂Martine
nuFoilprint Inc
_ _ _ _#513
You guys are amazing! Thank you for all the help. Everything is working exactly how it used to and it came out great. Thank you very much!Zachary
Snake Eye Designs
_ _ _ _#512
Thanks for your expert help Eric and being so patient with me. I was able to get familiar with the new process and got the films I needed printed.Mark Trott
Rosemark Enterprises
_ _ _ _#511
When I first faced the problem and couldn’t solve it myself, I was confident that it would be easily and quickly solved once I submitted a request for help. that’s because three months ago I had another problem and it was fixed properly and quickly as soon as I contacted the support team. and I was right, the support team kindly responded to my request as soon as they were back to work and fixed the problem perfectly. so congratulations, in addition to your amazing software, you have great customer care service!!Hafez Omar
Raqsh Designs
_ _ _ _#510
Quick. Thorough. Not typical of the usual numberless support line. Bravo 👏. Will be recommending to others 👍Tony
Halfounceoflife LLC
_ _ _ _#509
I appreciate the quick response to my inquiry. As always, the Freehand Graphics support team is such a pleasure work with. Thanks again!Schwartzkopf Printing, Inc.
_ _ _ _#508
I am loving the Sep Studio NXT and AccuRIP! I’m getting great films!Chuck
T-shirts are fun!
_ _ _ _#507
I love how quickly you guys reply. You saved me so much time! Thanks again!Steve
Atoms Screen Printing
_ _ _ _#506
Y’alls customer service has been great from day one. That’s the reason I bought from you after my trial was up. Thanks so much.Jeff
Tactical Creations
_ _ _ _#505
Service is what sells more product and I have to say it is very rare nowadays. In our clothing store we sell Nike, Colosseum, Russel, NFL Properties to name a few – and they all could care less in answering questions, taking care of mis-shipments, etc.Thanks so much for your extreme promptness!!
Mick
MCHSI.com
_ _ _ _#504
We wanted to extend a HUGE thank you to you all and Daryl, our tech guy, was amazing! He helped us in a very timely manner and saved the day for us! He’s the best! Thanks!Tiffany
Adrenaline Apparel & Design_ _ _ _
#503
Everyone there cares about the customers. We appreciate all you guys!!Bruce
Bad Boys Of The 80’s_ _ _ _
#502
That has got to be the quickest response I have ever received from any business…ever. Aside from my own. Thanks so much!!!Misty
Mistees Screen Printing & Graphic Design_ _ _ _
#501
Dmax is crazy dark!! I am a believer hands down. I couldn’t believe how much darker it was than Ink Owl ink.Brian
imPrint_ _ _ _
#500
Thanks for your awesome support! Everyone on all the Facebook screen printing groups always talk so highly of your company, I understand why.Joshua
A Vivid Life_ _ _ _
#499
Many thanks for the help. And, congratulations on this great product.Stony
StonyTex_ _ _ _
#498
Hi. Tried before I buy. Love it. Want it.Damien
Green Mtn Prints_ _ _ _
#497
I fell in love with DarkStar film and use the all black ink…seems like any other film I’ve ever had absolutely blows.Nate
theNATEco_ _ _ _
#496
We are super excited to start playing with the new software!HB
Cotton Connection_ _ _ _
#495
Just wanted to mention that your support has been awesome and I really appreciate the time spent with my printer issues and the quick response to this email. Keep up the good work!Adriann
Rusty Hawk Studio_ _ _ _
#494
Thank you for all your follow-up on getting us up and running. Cheers!Darryl
SAM Medical_ _ _ _
#493
I appreciate your help Laura, it has been a big plus for me this week…we have everything downloaded and working on our PC.J Hayden
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#492
Thanks for the tips on All Black. Printer band new out of the box with one cartridge sucked. I remember being so disappointed on the turnout until I got black in all cartridges.Daniel
DJ Screenprint_ _ _ _
#491
Thank you so much for this information. I appreciate all your time and hard work in helping us move forward.Brian
J’s Silkscreens_ _ _ _
#490
I wanted to thank you again for your help yesterday. I’m sure you are all busy like everybody but you took the time to stop what you were doing to help me out and I really appreciate it. That was huge for me. You just don’t find that kind of customer service very often these days. It’s a reminder to me of how to conduct my business as well.Logan
Pacific Paradise_ _ _ _
#489
Thank you for all your help regarding everything! You are awesome.Andrea
EKG Prod Co_ _ _ _
#488
Thank you! Best customer service I’ve ever had.Scott
Gist Silversmiths_ _ _ _
#487
Thank you so much for the fast service!JJ
Klean Kanteen_ _ _ _
#486
I was really impressed how fast you both got back to me. Thank you.George
Grafix Bar_ _ _ _
#485
I’ll say this, you all are unmatched in helping your customers. I hope my company develops the same reputation as I grow. Thank you for your patience with me.Joshua
Liberty or Death Apparel_ _ _ _
#484
I was able to get it fixed from your instructions. You are amazing and so quick in responding.Aaron
TacAero_ _ _ _
#483
You guys never disappoint. OMG LET ME SAY I DO LOVE EMERALD!Sarah
One Throne Clothing_ _ _ _
#482
Really getting to grips with Sep Studio and Emerald. Getting wonderful results, our halftone work has never been so crisp. Lots of free time to visit the pub for fish and chips haha!Darren
Squeezed Orange Ltd UK_ _ _ _
#481
You always help me. Each time we talk you truly make me feel like you care about my business and my results. Thank you so much.Ron
Next Generation_ _ _ _
#480
What great support you have. I always strive to provide the same service that I would want to have, and it appears Your Support team has the same mentality. Thank you very much.Greg
Senior Squeegee Puller_ _ _ _
#479
Your software has changed our entire art process and films. Thank you and I would never leave less than a 5 star review for all of your products and customer service.Derek
Frog Printz Screen Printing_ _ _ _
#478
Thank you, I couldn’t wish for better customer care.Gary
Isograff_ _ _ _
#477
Your support has been awesome and I really appreciate the time spent with my printer issues and the quick response to this email. Keep up the good work!Adriann
Rusty Hawk Studio_ _ _ _
#476
I LOVE this new program.Brad
White Hot Tees_ _ _ _
#475
Thank you for always coming through in the clutch which will forever keep me as a loyal customer.Luis
Sotohardware urban mechaniks_ _ _ _
#474
I’m using the all black ink from your company. And it’s the only ink I want to be using to print my films with.Brian
Brian’s Cheesesteaks_ _ _ _
#473
I bought AccuRIP Emerald and was annoyed when I didn’t understand that it was something different from Sep Studio. But now that I have them both, I could not possibly be happier!! Even with zero training on the software, I have been able to stumble my way through it. Oh, just saying that has made me figure out how to nest all the small images. Woohoo! I don’t nest them in Sep Studio, I nest them in AccuRIP, don’t I? Oh hell yeah. I can do this.Things just got super busy here with the drop of your incredible software! Oh man, I am diggin’ the hell outta this thing. 54 color image? 4 color press? NO PROBLEM! I got this! Mwa ha ha ha ha!!!
Brenda
Gas Works Graphics_ _ _ _
#472
Your software is the best. Now let’s rock some films! Thank you!Sam
Superb Clothing Studio_ _ _ _
#471
Accurip is FAR BETTER than the other RIP programs out there.Andrew
Underdown Designs_ _ _ _
#470
Thank you for excellent customer support.Gary
Isograff_ _ _ _
#469
The new feature in Emerald where I can review the print before I send to the printer, is amazing!Daniel
August 5 Designs, LLC_ _ _ _
#468
I appreciate you guys and your speedy support!Jake
Adams Screenprint_ _ _ _
#467
You guys have been an amazing help. Thank you!Jerry
Skazma_ _ _ _
#466
Sterling customer support! I’m glad I chose AccuRIP Emerald!Adam
Black Hearts Merchandising_ _ _ _
#465
Your customer service is always second to none.Jarrod
Go2Guy_ _ _ _
#464
Thank you so much for making my life easier and printing more enjoyable!I hope you have a great day and thanks for the best customer service!
Tarrissa
T-Tops_ _ _ _
#463
thanks a lot, you just saved my ass before holidays rush! Best technical support ever!Eric
Image Folie_ _ _ _
#462
Thanks again for all the help – you guys have saved me over and over!Rebecca
RW ART_ _ _ _
#461
I absolutely LOVE this software and I’m using it for something very different as I’m a magician who creates new magic tricks for people across the globe.You guys rock!
Adam
Adam Wilber Productions_ _ _ _
#460
You my friend, are a bloody lifesaver!!! Thank you kindly for all your help. We are back in business.Chris
BlackDog Ink_ _ _ _
#459
Thank you for the help and solution guidance. I am back in business.Thank you again and thanks for the awesome products!!! They certainly make my life easier as a screen printer.
Bruce
Mainframe T-shirts, Inc._ _ _ _
#458
This is my new venture into screen printing and I just LOVE what this software might be able to do for me.It worked!!!!!
Thank you.
Karen
k2b designs_ _ _ _
#457
You literally saved my life today. Thank you SOOO MUCH!Gabe
MAYB TMRW_ _ _ _
#456
We love the software!!Jamie
Summerville Media Group_ _ _ _
#455
Another Eric just handle the situation for me. I let him know already, and I wanted to let you know, that I have been a customer of your company for many years now and I am so impressed with the customer service that you guys provide to your customers!! It is really done to a high level, and it’s something that has been a tremendous help for me in the past, on many occasions!! I run a small screen printing shop, and your quick responses, and your willingness to problem solve and remedy any and all situations, has allowed me to minimize my down time and continue to keep the press running. Which as you know, is the name of the game!!
I truly appreciate you, your company, and the other techs that have helped me out in the past!! I will be coming back to your company when we upgrade printers and we need a new rip program.Jeff B.
Rockhopper Apparel & Design_ _ _ _
#454
Your tech support is truly results driven…I appreciate your spending time on my issue.Troy P.
Legion Graphics_ _ _ _
#453
Thank you for helping me work through this. I was able to make my upgrade purchase and we’re up and running again. Great experience working with Freehand, and I appreciate your willingness to walk me through it all. Loss of a computer is no fun. But you guys were great, and we didn’t even need Indiana Jones to rescue us.Kim H.
EC3 Apparel & Promotions_ _ _ _
#452
You guys have been great. Best customer service I’ve seen in a long time. Thank you and your team!Peter R.
BHG Printing_ _ _ _
#451
You guys put out an amazing product.Mike Schuler
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#450
Now we have 3 seats (AccuRIP Licenses). Much better product than Wasatch. We are pushing close to $14 million in sales. Now we can print films lots faster. We have 3 locations and will never use Wasatch again.Custom Logos
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#449
Great company! Amazing software AND they DON’T charge you for tech support when you need it…WHAT! Other companies charge per case which is insane…! Highly recommend their software for anyone in the industry!East Coast
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#448
These guys are the best…had me up and running within minutes…UH BRUHYancy Miller
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#447
Thank you Darryl for your stellar service! You are courteous, professional and efficient. I’m glad you are our AccuRIPBP ‘GO-TO-GUY’!Anita Cobb
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#446
Darryl did a great job fixing my problem. He saved me from coming back to work to fix it myself. He helped me so much. Thanks. Will definitely be back if I every have issues!Lone Start Production
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#445
Very quick and to the pint. They were respectful of my lack of know-how…Bennie Nossaman
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#444
While I wish I could have spoken to someone over the phone, the customer service over chat and some email was fantastic. Thanks!Catholic Tshirt Club
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#443
Darryl was quick and super helpful! I was struggling with some set-up issues and he answered my questions and fixed my set-up in under 10 minutes “thumbs-up”.LT’s Specials
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#442
The fastest, most simple customer service experience I’ve had. Thanks so much!Kevin Ciminelli
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#441
Awesome help to get me back u and running. Pro service and quick response.Jason Lange
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#440
I am fairly new to the printing industry, the company I work for is just starting to dip their toes into some polymer platemaking. We were working with an Epson printer that wasn’t making our negatives dark enough for exposure, until I found Freehand Graphics AccuRIP Black Pearl. I finally had some success in exposure once I installed the free trial version. The tech team has been wonderful, full of advice and willing to help. Erik, Charlie and Darryl are timely, responsive and knowledgeable. I am truly grateful for their help in getting our Epson to work for our needs. I am looking forward to working more with Freehand Graphics and highly recommend them to anyone working in the printing field!Rachael Gressley
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#439
Best Tech Support Ever!! My computer crashed and lost everything. These guys tapped into my computer and saved the day. Didn’t even disturb production in my shop.Midwest Graphix
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#438
I had an issue getting a license transferred. I was unable to fix it myself. Erik logged in to my computer and worked his magic to resolve this issue. Thank you so much for a job well done.Matt Ennis
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#437
Excellent tech support today! Had me up and running within minutes.Andrea DeFrancisco
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#436
I was having issues with my printer through AccuRIP and tech support fixed it quickly for me. Great products and great customer service as always.Dave Sheltraw
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#435
Man Freehand was great. I needed help with my AccuRIP and the process in which they help me on was tremendous. Thanks Freehand you’re the best.Kelone Fartheree
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#434
The tech Erik knew exactly what he was doing. Erik got the problem solved within 5-10 minutes. Awesome customer service!Design Palmetto Pirate Printing
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#433
Had support from Lee and follow up with Darryl. Such a kick ass team and helpful. Thank you all for the awesome support.Ryan C.
Portland Prints_ _ _ _
#432
Service is very good! Although I work with my computer daily I am not that computer savvy. They make sure I get back up and running as soon as possible!Jerriot Robinson
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#431
Awesome product but even better customer service. Made setting up extremely easy, don’t hesitate to reach out to them for help!Josh Rogers
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#430
Thanks for getting me up and running. You guys ROCK. Speedy fast service is what we need in this industry. SO HATS OFF to Darryl and the team for making it happen.Kalon Mathis
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#429
Support was great. They quickly taught me how to use the software on my computer. Support has been excellent. Always replies within 15 minutes.Bruce Jones
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#428
Hello out there. I just want to say that I was helped by a fabulous technician from Freehand, Darryl. I was so frustrated in trying to get the Epson P800 printer and AccuRIP software to work. I had no issues with the Black Pearl regular and the Epson 1430 printer. It works great, but I needed to start printing larger film, so I bought the P800 in order to use the roll capabilities and print larger. The regular Black Pearl does not run this printer, so I use Black Pearl SE, but was having issues with it working with the printer properly. Anyway, to make a long story short, Darryl helped me immensely, and now I am able to print using the newest printer and software.Jen
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#427
This guy was amazing and so pleasant to deal with. He knew what he was doing and did it so fast. He saved me so much time and we greatly appreciate it. Thank you so much!Steven Smith
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#426
Erik over at Freehand Graphics was absolutely fantastic helping clear up some software issues I had with my AccuRIP. Fast, knowledgeable, and did I mention fast? A+++ Can’t ask for better online support. Thanks Erik.Fantasy T-Shirts
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#425
My tech Darryl was a great help. I was so frustrated and I cannot say enough of how much he helped me when I thought all was impossible. Eric was so patient helping me. A huge kudo to both of you.Ecgraphix5050
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#424
These guys are AWESOME! I would recommend them everyday all day long. Very helpful and fast. Great customer service. Clear instructions.Sarah Willett
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#423
Darryl was our host and he was amazing at helping us! My partner and I barely started our business this month and Darryl helped us get through our first 2 orders. He was so patient and detailed in his explanations. These guys at Freehand Graphics are amazing people! Darryl you rock bro! Solid!Robert Brown
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#422
Darryl was amazing. He walked me through step by step of what I needed to do and answered all the questions I had. I am a newbie on Illustrator and Separation Studio and he helped me a lot!Camille Oliveira
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#421
Awesome! Fast! Helpful! Got me back to work with no delays. Hoping this trial is perfect so we can order the actual program once it’s done!Chandanan Ramadhin
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#420
Excellent software and very quick and informative tech support. We had to start from scratch in finding the right RIP and printer combination for our specific needs as a lithography print shop and they found us a perfect fit. The interface of AccuRIP is very sleek and user friendly. Darryl was an A+ problem solver and very communicative. I will recommend Freehand to all of my printmaking community who have needs of this kind.Liz Bannish
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#419
Amazing help! Thank you so much! Will be able to finish a job thanks to their support.Sergio Villareal
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#418
Thanks…you and your crew are the best…period.Kinh B.
Kinh Bui, Inc._ _ _ _
#417
I am so excited about my new software!!!With so much competition it has been very difficult to carve out a living as a screen printer. While testing Separation Studio I produced a job for a client who had a full color logo. It came out phenomenal. The customer loved it and told me he tried several other screen printers and none of them thought the logo would be able to be reproduced accurately. Thanks to Separation Studio I have a new direction for my business and can say with confidence this will be a great year.
David
tshirtsdirect_ _ _ _
#416
Thank you and your team for making such a great product. I have been screen printing for over 20 years and I love this software, it works flawlessly. I have a commitment to continuous learning. Are there resources that you can recommend as far as prepress and on-press knowledge?Anthony G.
Epoch Print Shop_ _ _ _
#415
I just wanted to say thank you for all your incredible service and help before you leave for the day, regardless of the outcome of the printout still in process. I will send you a quick following email after it’s done. Thanks again.Effie S.
Impression_ _ _ _
#414
Thanks for the help, I love this program (Sep Studio)!Matt K.
Express Print_ _ _ _
#413
God bless and thank you for your support. A+ customer experience. I am very glad I have people like you to help me reach the TOP !!!! 🙂Jose
Fisadi_ _ _ _
#412
The best help desk ever! We solved the problem – thank you!Eleonora C.
Sir_ _ _ _
#411
Your tech support is truly results driven…I appreciate your spending the time on my issue.Troy P.
Legion Graphics_ _ _ _
#410
Quick and thorough. Went above and beyond, even making sure I had all the latest drivers and updates. Thanks for saving the day and getting our shop back up and running!Jon J.
Alderson’s Awards and West Printwares_ _ _ _
#409
Incredible…Thank you so much. I have stressed and tried everything imaginable. Worked perfectly…Thank you! Side note…Couldn’t imagine doing this business without AccuRIP or Separation Studio…Great products. Time savers to say the least!Leigh K.
One Call DIA_ _ _ _
#408
Tech Support was fantastic! Was in and out in 10 minutes, solved our computer issue no problem. If only everything was this easy…Matt T.
Liberty Print Co._ _ _ _
#407
Wow, you guys are FAST, ha. THANKS SO MUCH!Dakota R.
The FX Guys_ _ _ _
#406
It works perfectly!! As expected from you guys. I can’t thank you & Charlie enough for all your help. You always fix any problems I have, as you say “It can’t rain all the time, LOL. You guys are the greatest.Mike
B-C Shirts_ _ _ _
#405
Extremely easy to communicate, faster at communication than I was emailing back. Fixed my problem in no time, awesome customer service and fast repair!Joe S.
Gorilla Joe Printing_ _ _ _
#404
I would like to say thank you!!! to everyone that took the time to help me through this mess I made. Something so simple 123 and it’s done. Anyway, just wanted you to know how much I appreciate your time.J. Williams
Sport Shak_ _ _ _
#403
Okay, downloaded El Cap and everything came back in its place. Thank you for its intervention, without which I would not brag!Papa Pascal
Serigrafia Levante di Papa Pascal_ _ _ _
#402
Spot Process has changed my professional life. We are printing things I thought we were not capable of printing. Thank you.Rick
Traveling T’s_ _ _ _
#401
Very impressed with the software & quality of output.To have such great help available is an enormous plus. I’m still waiting for a response from our previous RIP software company – but at this point I’m fairly certain our company has found its new RIP software!
Thanks for checking in & for your great product.
Jeff
ACP & Associates, Inc._ _ _ _
#400
It is such a pleasure working with a company that has both an awesome product AND support staff. Your support was invaluable. Thanks again.Keith
Speedy Tees_ _ _ _
#399
I have been using AccuRip software since early 08, running it mostly out of Adobe InDesign for Mac. (LOVE IT, LOVE IT, LOVE IT!!!)
Cyd
Firefly Studios & Talk Back Tees_ _ _ _
#398
Works perfectly…Thank You Adam, everything works perfectly. If I hadn’t run into this problem, I wouldn’t have corrected my epson driver, so double thanks! We have become reliant on Accurip for our printing business.
Thank You
Frank
Smokescreen Graphics & Embroidery Ltd._ _ _ _
#397
Thank you for checking on that for me- I am going to take you up on that – I was supposed to get Accurip first but got sidetracked when I started looking at Spot Process – I’ll be so glad to drop fastfilms and fastrip all together- never been a big fan.Shane
Meinzi Graphics_ _ _ _
#396
Wow, that was quick! This software is such an integral part of my business. I really appreciate you getting back to me! Cheers!Adam
The Apparel Decorating Co._ _ _ _
#395
I just sepped this design out of spot process. Took me about 45 minutes to adjust and stuff. We threw it on the press and didn’t need to make one adjustment. It printed frickin perfect! I know it’s not a great photo, but it printed tight!Just thought I’d say thanks again man for spot process!
Kevin
Art Guy
C&A Sportswear_ _ _ _
#394
Your help was paramount to my success.I maintain that Freehand Graphics has the best Technical support that I’ve ever experienced and puts an uncommon face on customer service!!
Thank you again for your help and especially for Freehand Graphics disposition on helpfulness.
Shannon
Genuine Tattoo Co._ _ _ _
#393
Support was super fast, friendly and helpful!Annette R.
I Love Jesus Wear_ _ _ _
#392
Darryl gave me the best customer service and technical support. He helped me step by step until the issue I had was resolved. He did an amazing job. I am very happy with them. 100% recommended.Sharon G.
American Premier Screen Printing_ _ _ _
#391
We recently purchased your AccuRIP Software and are enjoying printing with it. We look forward to buying the Separation Studio next!Sean
Creative Hawaii Printing_ _ _ _
#390
No Trick Questions today! Just wanted to say thanks to the smartest person in the Screen Printing Industry…Bar None!!!This is the first time we have ever printed anything like this. These designs are AWESOME! The customer absolutely went nuts!
Thanks, again for all your help.
Norm
TNT Screenprint Inc._ _ _ _
#389
The customer service here is nothing short of amazing. My technician handled my issue flawlessly. He was very knowledgeable and took excellent care of me. I am so happy I chose Freehand Graphics as my software provider.Lance M.
Koala T’s and Apparel_ _ _ _
#388
Been screening a year now and found sep studio worth its digital weight in platinum.Steve
Mule Team Silk Screening_ _ _ _
#387
Thank you so much. Amazing customer service. You guys are awesome, we really appreciate your help.Kyle S.
Sayler Screenprinting_ _ _ _
#386
Thank you Erik, absolutely awesome service!Jason L.
20/20 Accessory Source Ltd._ _ _ _
#385
I really love the softwares, they are stable and awesome! I am a loyal and satisfied customer.John
Clever Items_ _ _ _
#384
WOW! That was awesome customer service!!! A+++Michael B.
Lava Rubber_ _ _ _
#383
Thanks for getting back to me so fast so many times., you are the best support ever.Kevin H.
BBG_ _ _ _
#382
You all have been a pleasure to work with. I am an old IT Director forced out of my 21 year position and am trying to hang on a few more years in a small company. I would have been proud to have a tech support team like yours.Best Regards,
Mike
Trophy House and Jones Sports_ _ _ _
#381
My day was an absolute sh*t hole except for you. A thousand thank yous for the help with the printer, I cannot express my gratitude enough in this matter.Ian S.
Dunns Sporting Goods_ _ _ _
#380
I hate Mondays…especially when your printer and software don’t work. HOWEVER, Erik and the rest of the crew at Freehand Graphics got me back up and running in just enough time to save a Monday fail. Thanks again friends!
Kerry-Ann D.
DiGiovanni_ _ _ _
#379
Woo hoo! I followed your instructions and now see the Black Pearl icon! Thanks so much for your patience and skills.Patricia C.
Annapolis Silks LLC_ _ _ _
#378
I didn’t even bother with the trial version, I purchased the software along with my printer and ink. Very simple and effective.. no complaints at all from me, and I have been using very expensive rip software and imagesetter hardware for 15 years. My only question was the screen calibration, and you helped me through that nicely.Mark
Aspect Studio_ _ _ _
#377
Thank you from the bottom, top and sides of my heart LOL.Stacey B.
Francis Communications_ _ _ _
#376
I just wanted to say thank you for getting us set up with AccuRIP, its been about a week or two now and I love it. We have no problems and it all runs smooth. Thank you!!!Karla
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#375
Thanks for getting back to me and thanks for your help. My computer is back up and running. Thank you!J. Vasquez
Progressive Graphics_ _ _ _
#374
Thank you so much for your help! I was able to purchase AccuRIP. It is working and functioning correctly with my printer. All the best!David H.
David Hays Illustration_ _ _ _
#373
I got it to work with the helpful links. Thanks for the help.K. Allison
ASP Designs 40_ _ _ _
#372
Just to let you know all is well! Thanks for your help with this. Sorry to have been a pain. You’re a star, tell them you deserve a raise!Mike S.
Cotton Craft_ _ _ _
#371
Thank You. I worked with the sales staff. They walked me through it and I am up and running. Again thanks guys.B. Hamell
Rokfit_ _ _ _
#370
Yes, back on track. I will try that. You are amazingly patient! Bless you…I ordered the Epson 1430 and it will arrive at our school soon. Can’t wait..Herb S.
Crescenta Valley High School_ _ _ _
#369
Thank You! Thank You! Everything is working perfectly.Cynthia P.
White Water Clothing_ _ _ _
#368
AWESOME!!!!!!! Thanks.Ken D.
K.E.N. Designs_ _ _ _
#367
Thank you for the quick response. I very much appreciate it.Carl F.
Print Works Co._ _ _ _
#366
Thank you it worked…will get upgrade tomorrow!! Once again, Mahalo.Randy M.
West Coast Cloting_ _ _ _
#365
Very good customer support! Thanks again and peace man.Shirraz Ramzan
United Kingdom_ _ _ _
#364
Alex (in sales) connected me to a technical support agent quickly – I am extremely happy with the service and convenience of the sales chat! Thank you.D. Smith
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#363
Thanks for the great help videos. Just got my 1430 up and running without having to make a phone call. Thanks again!R. Bright
DM Schools_ _ _ _
#362
THANK YOU!!! THANK YOU!!! for helping me figure it out, and sharing helpful tips to look out for. You guys are the best!!!Sophia
Spent Graphics_ _ _ _
#361
You are awesome and your software is the best in the biz…thanks!Matthew V.
Penguin Printing_ _ _ _
#360
Oh my gosh… I was in a panic…Then you gave me the ultimate best news ever which totally made my week… that upgrading to the AccuRIP Black Pearl will fix the problem. And did it.
This is brilliant… I got it running in a flash! I definitely made the best choice back in July 2014 as to which RIP software to go with for the Mac… AccuRIP!
Thank you so much for all of your help.
Leilani
Ruby CL_ _ _ _
#359
We do love the AccuRIP.Rachael G.
For Your Party_ _ _ _
#358
Installation was a breeze. Working great!Best Regards,
Mike
Quali-T Screenprinting_ _ _ _
#357
Thanks for your good support as usual. It is good to have such a good provider for so long. It makes our life easier.Luis M.
MarserBCN Serishop_ _ _ _
#356
Thank you for your fast reply. Thumbs up for the great customer support!Boyan
Kros Print_ _ _ _
#355
Yes everything worked out fine. Thank you for your help in the matter. AccuRIP Black Pearl seems so far to be easier to navigate and use. Thanks for your help.Eric M.
Monograms & More_ _ _ _
#354
The program has made my days of burning screens so much more pleasant.Patrick
Sonshine Embroidery_ _ _ _
#353
Everything worked FLAWLESSLY. You guys are a joy to do business with.
Lance M.
Koala T’s and Apparel_ _ _ _
#352
Thanks so much for all your help. Customer Service was top-notch.
Michael
Superior Sign and Apparel_ _ _ _
#351
The issue was our fault. The agent was a very good sport.
Matt
Liberty Print_ _ _ _
#350
Cheers for your help guys. Just bought Separation Studio and will be returning for AccuRIP very soon!Sam P.
Fyahfly Screen Print_ _ _ _
#349
Thank you so much for the login. Such a simple issue that probably could not have been handled so well in any other way.Dave L.
DaveLaro(.com)_ _ _ _
#348
Awesome!!! Quick response and very helpful!!!
Matt
Matt’s Supply Company_ _ _ _
#347
Just a followup to say the AccuRIP works great. I am now able to use my Mac directly, rather than downloading to a flash drive and printing off an old PC with an old Illustrator version that had a different RIP software. Very satisfied customer. Thanks.Dave B.
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#346
I have had AccuRIP for two weeks now along with an Epson 1400 printer. The films I am printing are dark. The print quality is unbelievable. It was money well spent.stitches4815
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#345
I just wanted to say that you have a fantastic group of tech guys. Daryl was amazing and fast in helping me to troubleshoot why my film stopped running on my printer…and helped me to upgrade my OS and to the Black Pearl software.Mike
MJB Graphics LLC
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#344
Thank you!!! This is all very much appreciated! Amazing service all around you guys. Thank you!Deborah C.
Deb Chaney Editions, LLC
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#343
One thing I will say, with all sincerity, is that you guys run a very professional organization. It is a pleasure working with you.Thom
Premier Finishing
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#342
I chatted with you a couple of weeks ago. You had a representative call me to answer my questions. I would like to say to you like I told her, “your customer service is awesome. The best I have ever experienced. Keep up the great work! Oh yes.Lisa
River Village Designs
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#341
I really appreciate the help. Your products are second to none. Sep Studio is a beast and has really helped our business. Thank you!!Rob
Oh Boy! Print Shop_ _ _
#340
It works!! Thank you so very much! I was freaking out a little bit. Thanks again. The customer support has always been impeccable and I truly appreciate that. Y’all are winners.Jeffrey B.
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#339
Thank you guys for all of your help! Very easy to work with every time.Sean E.
TJM Promos
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#338
You guys offer the best customer service!Sean
Cutting Edge Designs
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#337
PERFECT! I love Freehand Graphics!!!!! (Spot Process user)Rick
Schelin Signs
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#336
I can’t tell you how much I appreciate it! You guys are great!Eric
Freelance Artist
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#335
I really actually let out a squeal after washing out our FIRST screen with halftones that we produced in-house! Thank you for helping me meet this goal I’ve had for the past 3-4 years!Katie
Pitstop_ _ _ _
#334
Got it, yes I didn’t even think to just share the AccuRIP Epson printer on the network. That really helps, thanks.
Stephen D
Silkys Screen Printing
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#333
Awesome! Thanks a bunch. I will upgrade in the next couple of days!Mac M
Suburban Screen Printing
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#332
I appreciate the quick response. By the way I’ve been extremely happy with the AccuRIP product. Keep up the good work.Cesar M.
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#331
I have been using AccuRIP now for 4-5 months and I am here to tell you, it’s GREAT. Once installed, best program I have.Don R.
Sports Depot_ _ _ _
#330
You are SUPER! Thanks for the help.Gary S
Spurgeon’s Embroidery & Silkscreening
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#329
Great product and service as always!Seth
Blue Lava Clothing
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#328
I would like to let you know that while I was struggling to figure out issues with the communication between my printer, art program, and printing programs, my technician has been pleasant, professional and clear in his instruction. He listened to what I was trying to say and didn’t make me feel incompetent for not understanding something. I have dealt with some obtuse knuckleheads lately (I endeavor to be nice). He certainly didn’t fall into that category. Thank you so much for hiring this asset to your company! He has shown high-level communication skills and a nice sense of humor, too.Anita
Awards Plus
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#327
I use AccuRIP daily and it’s an exceptional and reliable RIP. Thank you!Tim
Brand X Editions
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#326
I forgot to thank you sincerely for all your help yesterday and today as well. I can’t express how nice it is and how much I appreciate it (especially nowadays) when a manufacturer can and will help you fix a problem. I certainly could not have gotten back up and running without your help.Tyler
Wicked Gapfixx_ _ _ _
#325
Thank you I deleted the printers and rebooted and it worked. Once again, thank you for your help. It’s so nice to know you are not alone when having problems!
American Bodies_ _ _ _
#324
You guys really have great customer service.Aaron
Weird Wonder Tees_ _ _ _
#323
I will now worship you as my hero for the day. You are awesome. Set up went wonderful and I am now happily playing with my new system. Thank you again for EVERYTHING.Sharon M.
Wearable Wisdom_ _ _ _
#322
I got the software loaded on the proper computer, got the black ink cartridges loaded properly, and am now under way with some super black positives. LOVE IT.Thanks for the help!
Herb S.
Crescenta Valley High School_ _ _ _
#321
Great chat! Quickly solved my issue.!K. Ware
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#320
Thanks so much! You just saved me a lot of time. When I was first told about spot colors, I wasn’t ever told the use for them. They basically just said that they were a different “type”. I’m glad to know that I can use them to my advantage. I will definitely check those videos out.Phil C.
Advertising Plus_ _ _ _
#319
EXCELLENT customer service!M. Pennington
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#318
That solved the problem. I never thought of that. You are always the greatest resource for tech support. I am sure glad we bought your software.David
Top Notch Monogramming and Screen Printing_ _ _ _
#317
Thanks for the help and I will absolutely become a customer of yours in the near future. And the Agent was great. Thanks for the help.Porter
Kustom Kreative Ink_ _ _ _
#316
I like this website very much, and I like Separation Studio. I recently moved to Saudi Arabia from Lebanon and work at a large company. Your software will be very useful,George
Riyadh, Saudi Arabia_ _ _ _
#315
Well that makes sense. As I was checking out the common issues I wondered if it was time to upgrade. Your software and support has always been great so happy to be a long time customer.A. Feszt
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#314
No need to call back, Amy fixed the problem. As soon as Epson sent me a new driver it worked beautifully. Amy is awesome! Thanks for your help. AccuRIP has by far the best customer support in the business.Felipe A.
Master Graphics_ _ _ _
#313
Thank you so much, everything is working great… you have been such a big help.Cathy J.
A-1 Printing_ _ _ _
#312
Thank you for your quick reply! You are a life saver. I changed the resolution to 1440×720 and the Droplet Weight fro 12 to 14 and did a print and it came out great! It worked just perfect!Earlier I always used Simple Seps (not a Freehand software) to rasterize designs. But to be honest, it did not do a great job…
Christer
LJ-Screen AB_ _ _ _
#311
Thanks man your customer service was awesome. Forward this to your boss so he knows!Manuel M.
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#310
Thanks so much! Will tell the folks at B&C Inc. how great you have been.Toni
B&C_ _ _ _
#309
All worked perfectly…thank you for your help. We LOVE our AccuRIP…Ron
The Shirt Shak_ _ _ _
#308
I tried T-seps also before we went to SPSS. I find Sep Studio way faster and more suitable for this kind of job.Guto
EA Promos_ _ _ _
#307
Great customer service and care! Tech made everything very easy. Thanks again so much! FIVE STARS!*****Paige
CH Graphics_ _ _ _
#306
You guys are the best, sorry I need to contact you for such small issues, but some of these things are over my head. Thank you so much, you rock!Mitch M.
Gator Graphics T-Shirts_ _ _ _
#305
I swear, out of all the technical issues I’ve ever had, whether it be something I didn’t set right or something I’m not understanding, your company has always had the best customer service and helped us out. Always…Thank you so much for helping us out, you guys are awesome.Ernie E.
A-Game Screen Printing_ _ _ _
#304
Thank you so much! The team was really in it, and that is appreciated.Donovan P.
Cheeky’s/Radio Press Room_ _ _ _
#303
THEY ARE THE BEST (and yes, I was screaming)Amy S.
Girls in the Garage_ _ _ _
#302
Your product AccuRIP is hands down the best RIP software out there for screen printers!! Thank you for all your help! The results of this product and your service is by far the best I have ever received.Jason
Grey Matter_ _ _ _
#301
I absolutely love the software. You would not believe the time I have spent trying to use another RIP we purchased. Hours and hours to print designs. Thanks!Donna
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#300
We used FastRIP for years then did the AccuRIP free trial and we never used FastRIP again. Much denser black, sharper, thinner lines without banding or bleeding with AccuRIP. We had problems with films for a long time but since using AccuRIP, we have been trouble free.Alan802
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#299
AccuRIP is a life saver. Our seps are coming out much better. I love it, and my employees love it too!Marsha H.
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#298
After much research and troubleshooting we have found the culprit for our bad film positives. It was FastRIP. We just got AccuRIP and the results are amazing! The problem wasn’t our printer or the film. We were simply sold an inferior product and didn’t know it. I can’t believe the difference between the RIPs.Alan J.
SRI Monogramming_ _ _ _
#297
This did the trick, thanks!Chais M
24 Hour Tees_ _ _ _
#296
Man, I’ve tried soooo many rips out over the last years and AccuRIP is the one in my opinion. I really like the way accurip works with the postscript dialogue and how clean it is with its options which are slim and highly functional. You can take it as far as using a transmission densitometer to control the dot gain in a calibrated way. The program really just sits in the background (outside of its internal options) and lets you run seps out of illy or photoshop as I always figured you should be able to do with postscript. It generates its own driver so you can run it on whatever OS you have as long as your printer is supported then life is good… I like how simple accurip is and how well it fits into a designer’s workflow.ZooCity
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#295
Thank you again as always Charlie! You are the screen printing mastermind!Stacey B.
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#294
Thank you very much for the quick and awesome service!Don
Titan Print Co_ _ _ _
#293
Thanks so much for following up. The new Accurip Black Pearl is amazing – I’ve been using a 4 year old version, or so, and this one with the 1430 is much better. So glad to be using your product – cheers.Chris F.
Emulsion Printhouse_ _ _ _
#292
Thanks for everything! It’s people like you that make this business so great!!! You should be applauded for your efforts, and you will be. Please have your supervisor call me so I can tell him/her how much you helped me out. Thanks again for everything!Chad L.
Right Side Up Graphics & Apparel_ _ _ _
#291
Thanks tons! Impressed with your program AND stellar customer service!Matt
The Blasting Cabinet_ _ _ _
#290
The software works brilliantly.Chris
Daytona Sportswear_ _ _ _
#289
I’m very happy with the software and use it all the time so the pleasure is all mine.Odd
Connex Promotion AS – Norway_ _ _ _
#288
It works beautifully, thank you! I can’t express how truly awesome this is, we really appreciate it. Great product and great service and we’re even more convinced to try out separation studio now.Andy W.
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#287
Your determination is greatly appreciated. You are the first person to hang in there with me and help me find a resolution! You represent your company well.Cherie
Bear Creek Apparel_ _ _ _
#286
Success! I am really excited about putting AccuRIP and Sep Studio to work with the ink system.Jim
Carolina Girl and Guy_ _ _ _
#285
That was the best technical support/customer service experience I’ve had in a long while.Brooks
Electric Ghost Screen Printing LLC_ _ _ _
#284
Hi! Your software is awesome.Mauricio
Mau Design_ _ _ _
#283
Thank you for all your help and being there for our company! We are back in action and everything is working fine now! I really appreciate it.Louis
No Limit Graphix_ _ _ _
#282
Thank you for all your help! I do appreciate the time you took to help me!Jack
Loco Jacks_ _ _ _
#281
New to the software, but love it already.Chris
Johnston Enterprise_ _ _ _
#280
The amount of detail your product delivers is second to none. We tried them all and the detail your product delivers allows us to create very elaborate metal plate prints. If you were ever to go out of business the industry would be in big trouble.Scott
Gist Silversmiths_ _ _ _
#279
Thanks for the quick response and accurate info!Gregg
PDQ Vegas_ _ _ _
#278
Just wanted to thank you guys for getting me to the point of printing separations! You were a great help, and I couldn’t have done it solely by reading. You have made it all worth it.Mike
Workhorse Studios_ _ _ _
#277
AWESOME!!! You guys always come through! We love AccuRIP so much that I panic when it isn’t working.Steve
ATP Printing_ _ _ _
#276
Got it!!! The tech desk helped me out last week. YOU GUYS ARE AWESOME!!! Thanks!Steve
ATP Printing_ _ _ _
#275
I have never had such good tech support. Thanks for your help.Russ
Bear Prints_ _ _ _
#274
First, AccuRIP is awesome. Freehand is awesome. Great job, I really appreciate you all. I downloaded a trial of the Separation Studio. Awesome software. The power of that program is amazing.Mark
Ten27_ _ _ _
#273
I am very pleases with you guys. It was very easy to get AccuRIP back up and running after my computer crashed. Not the same with photoshop…Shawn
Camtrey Vinyl Graphics_ _ _ _
#272
Wow you guys are rapid. Outstanding work. I was able to successfully transfer my activation. Thank you once more for your assistance.Steve
Something Different Printing_ _ _ _
#271
Thank you for your time on Friday. I did get everything going, I actually have done 4 color process which came out awesome. Accurip is the best.Fred
Wild Sod_ _ _ _
#270
Wow! This is cooler and way easier than I had thought originally!Veronica
Artech Promotional_ _ _ _
#269
I think we may decide to buy this printer (Artisan 1430) because of how great AccuRIP’s halftones look in comparison to Filmaker.Leah
Custom Sports_ _ _ _
#268
You have been a great help in the printing of the film and your immense knowledge of the AccuRIP software. Thanks for your time, it is greatly appreciated!Dan
Solid Products_ _ _ _
#267
Thanks for your help. Great support for your product every time.Alex
All City Apparel_ _ _ _
#266
So once again, thank you very much for your help and the great and fast response!Erwin D.
Joint International_ _ _ _
#265
You guys rock with the response times. That’s why we chose yall!Lee
Best Promotions_ _ _ _
#264
Thank you for SUPER fast service once again. Truly remarkable in today’s software market.Jussi
Backside Distribution_ _ _ _
#263
Thanks for your quick response and keep up the good work! I love your softwares…Thanks.Kortney
Mazum B_ _ _ _
#262
This is the BEST support I have received – fast, accurate and user friendly – VERY impressed.Bob E.
ARC of Steuben_ _ _ _
#261
Everything seems to be working perfectly! Thank you so much for the step by step – definitely helped calm my over anxious mind due to deadlines for these couple of projects being today and tomorrow.Jessica R.
Iconix Clothing_ _ _ _
#260
It worked! Thank you God! I mean Freehand.Gabriel F.
The Inkwell Press_ _ _ _
#259
It works beautifully. Much appreciated. Have a great week! (You’ve helped mine a lot!)Denise
St Johns Artworks_ _ _ _
#258
I realize this is what you do, but I certainly don’t mind that Freehand is there for me. Had a similar problem with original install, and again was met with a quick, full resolve…no sweat. Awesome.Bob M.
Elsie’s Beach House_ _ _ _
#257
As always, your support is the BEST! Thanks so much. I am back up and running.Sue O.
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#256
As always, your support is the BEST! Thanks so much. I am back up and running.Sue O.
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#255
We started using AccuRIP last year and you guys have been great in response time and your solutions.Mike K.
Industrial Nameplate_ _ _ _
#254
Beautiful positives, burn in 45 sec. Wash out as soon as water hits screen. Cookin’ with gas now.Don
Sports Depot_ _ _ _
#253
Everything is working great! I’m very happy with the new investment. I’ll be looking into Separation Studio next. I flew out to Winnipeg to Lancer. They did a great job explaining the ins and outs of each product.Kelsey
Thinkwerx_ _ _ _
#252
Ok so I love your program, best RIP I have ever used, crystal clear halftones, super simple, yet fully customizable.Lee C.
Varsity Apparel, LLC_ _ _ _
#251
Now that’s what I’m talking about for great support!Rick C
Wall Thumpers_ _ _ _
#250
After looking into separation software for our company we decided to download the trial versions of what we saw as the two most popular titles in the market. They were T-Seps and Spot Process. After working with T-Seps for an entire weekend we could not achieve satisfactory results.After taking the advice of long time industry experts we downloaded the trial version of Spot Process. It was only 30 minutes until we actually creates our very own simulated process separations. The program was very easy to use and after only a few minutes with support it was easy to print our separations through Corel Draw. Thanks!
Jamie C.
Impact Sign & Apparel_ _ _ _
#249
The main reasons we decided to go with AccuRIP over Film-Maker are: 1. quality of the print. We get a much sharper edge when printing with AccuRIP. 2. We are very appreciative of the ease of use. It is very customer friendly and makes printing positives easy. It has no special menus. 3. We get nearly instant answers to any questions we have. 4. The price is very affordable for the high quality of work the AccuRIP produces.Gordon A.
Boulevard Graphics_ _ _ _
#248
Thank you for your prompt reply. Everything worked just as you said it would. Thanks again. I am up and running-Life is good!William M.
Big Blue Heron_ _ _ _
#247
AccuRIP is the answer. I downloaded the trial and I pushed out a six-color separation in a matter of minutes. PERFECT.Scott M.
Initial Ideas_ _ _ _
#246
I downloaded the PC version as you recommended. It works great and it is very ease to use. Thank you.Jure M.
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#245
Looks like we are good to go here with installing the program. Thanks again for your help in such a prompt manner.Michael P.
Eastern Kentucky Promotional Products_ _ _ _
#244
We did the trial for accurip when we were having problems with our positives and had tried every other possible fix and then we decided maybe it was our rip. We did a side by side comparison of the two products with all variables being the same and accurip was far superior. We have been using accurip for about a year and have not had one piece of film that wasn’t perfect.Alan
T-Shirt Fan_ _ _ _
#243
I wanted to say thank you for your assistance Friday. You were kind, courteous and helpful. You had me up and running in half an hour.Mark M.
Coed Sportswear_ _ _ _
#242
Thanks for the email and I absolutely love the software. You would not believe the time that I had to spend with the RIP we purchased with other equipment. Hours and hours to print designs.Donna
Embroidery Works_ _ _ _
#241
Thanks for the amazing support. I tell people interested in the printing industry that accurip and spotprocess are pretty much necessities to be truly successful screenprinters.Daniel W.
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#240
Thanks for the friendly assistance. I’m sure I will need your expert advice in the future.David B.
Attractive Graphics_ _ _ _
#239
We’re having GREAT success with Sep Studio and simulated process printing. I’ve been using 40 LPI and we ordered special inks with the PMS colors from the manual. We’re getting huge compliments on our work.Pat S.
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#238
Worked like a champ the first time. Goodbye to FastRIP. Up and running in 50 minutes from download to first print. Bullet proof.Robert
Ballarini Industries_ _ _ _
#237
Success! awesome, thanks so much.Mua M.
Big Island Ink_ _ _ _
#236
Thanks again for all your help today. It’s so refreshing to talk to someone who actually knows what they are talking about. Usually I end up with someone who just reads the manual to me!I haven’t even bought it yet and already I’ve received great customer service!
Kate S.
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#235
We are using a 2-week free trial of AccuRIP and are very pleased! Thanks in advance for your assistance, we have been pleasantly surprised when working with your company so far!Nicole O.
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#234
I need to purchase the software as my trial has run out and I love this program.Jamie
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#233
Thank you it is up and running. I will give your sales a call by next week after we have screened the job. Thank you for the great support. That is the reason we dropped our old software.Anthony J.
5.11 tactical_ _ _ _
#232
Great product; great support and service. I wish we would have started out with accurip instead of the two dongle failures and various output issues we dealt with on our original rip software purchase.Shaun T.
Booster Print_ _ _ _
#231
We were having issues with our films not being opaque and banding really badly, even bleeding in the tighter areas. The first film that we did was amazing and wow was I pissed. I made sure our graphic artist was doing everything as close as he could with the two programs and we compared the results. Accurip produced a far better film positive for us, I really don’t know why, I don’t really care, I’m just glad I don’t have to worry about weak, banded film anymore.Stand Back Burrito
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#230
Thanks for all the great answers. Printing out halftones today and they look great.Rafael M.
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#229
We were using FastRIP and all the films banded. We bought a new printer thinking that it was the printer but had the same trouble.I’m kicking myself for using FastRIP so long and buying the printer.
Downloaded and AccuRIP and our films are perfect. We love it.
Thanks
Joe_ _ _ _
#228
Thank you again Charlie for your assistance. Your customer service is outstanding!Pat
City Screen Art Department_ _ _ _
#227
Your advice from the start has made me confident to utilize the products you offer such as the spot process, all black, accurip etc. and has certainly helped me learn a thing or two about screenprinting in my brief time working in it. Thank you so much for you help.Attila F.
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#226
That worked! Thanks for the quick response. We appreciate the help.Brandon
Somethin’ Special, LLC_ _ _ _
#225
Thanks a lot you guys are great! I am good now thanks again for all your help!Eddie R.
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#224
You guys have helped my business out so much I just wanted to say thank you. The software and knowledge that you share with me allows me to do things that I don’t even honestly understand how I’m doing it but my clients keep coming back and telling me how much better my working is than others. They even tell me they try to find other printers to do what I do but they can’t. Thank you, you are always helpful.
Rob J.
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#223
You were right, did the output for a 4 color job, 1500 shirts, screens burned perfect…print was bright and sharp. You were right, much better than Fast Rip.
Mark E.
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#222
Thank you so much for your patience in helping me. It is so very much appreciated. Have a very blessed day. Thanks again.
Debbie P
Debbie Sue’s_ _ _ _
#221
I hope you are proud of you and your team, I am. The fix worked like a champ. It is always nice to use a product that is well thought out!
Kirk W.
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#220
Thank you very much your comments were very helpful. I already done few other jobs and I put those parameters high and prints are beautiful.
Bozidar
BOK d.o.o._ _ _ _
#219
The conversion is working fine and produces very opaque films. Good job you guys.
Roy
USA Screen Printing and Embroidery_ _ _ _
#218
Received the replacement frame this morning…works perfectly, up and running now. Thank you for the great support.
D.C. England
Annadale Sports_ _ _ _
#217
You have a great product. I rave about it to everyone who is even remotely interested.
Ken F.
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#216
Thanks for making seps look good, look right and thanks for saving us the most expensive part of this business……..our time!
Matt
Your 2 Wheel Wharehouse_ _ _ _
#215
That worked out fantastic, you have the most versatile software out there.
Shawn R.
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#214
We definitely will be within the next two weeks or so. We have been able to test it thoroughly and have found it to be better and UNBELIEVABLY faster than the competition.
Tim
Blue Iguana_ _ _ _
#213
I just feel like I have Xmas and birthday in one day!!!!IT REALLY WORKS!!!!
Simon
Big Up from Switzerland_ _ _ _
#212
I DO love Accurip and what it allows me to print! I recently printed a T shirt with a 3D model of the caffeine molecule on it. The print was really gorgeous (pardon me for saying so!). My customer was thrilled and let me know the day she got it.Thanks to your cool RIP program, which was worth every penny! I will happily serve as a reference / testimonial for your product.
Dyana
Indigo Legend_ _ _ _
#211
I have to say that my Epson 3000 and the AccuRIP has taken my printing to the next level.Killergraphics
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#210
My tech was very professional and informative. Your company is a great asset.Jay
Graphic Design Manager
Saginaw Knitting Mills_ _ _ _
#209
Thank you for your help & patience!! Also just upgraded VueRite to Sep Studio & loving it. 🙂Spencer
Action Awards_ _ _ _
#208
WE ABSOLUTELY LOVE THE SOFTWARE AND ITS ABILITY TO MANIPULATE THE PRINTER.
Jeff
Wysong Enterprises_ _ _ _
#207
I couldn’t be happier with AccuRIP’s performance. It has been a game-changer in my shop.Mark
Multi-Hue Company_ _ _ _
#206
When I think of you, there’s only one word that comes to mind….AWESOME!!!! You are truly a wonderful asset to this industry! Thank you so very much!Chad
Right Side Up Graphics_ _ _ _
#205
Thanks again. The new Win7 and the old Vista are both printing to the AccuRip. The end product is soooo much better than our old Xante’. You all have been a pleasure to work with.Mike
Trophy House and Jones Sports_ _ _ _
#204
Thanks again for a great rip it’s so easy to use its un believable if only everything was that easy the world would be a happier place!!Allen
Webster Printing_ _ _ _
#203
You guys provided great response and support.Brent
ETI Pens_ _ _ _
#202
Thank you so much for your kind assistanceTabs
Pasifikdesign_ _ _ _
#201
Issue solved and lessons all at once. BIG HELP, couldn’t be happier.THANKS!
Rocky
Gage & Gage_ _ _ _
#200
Wonderful support!Cyndie
Swiss Laundry_ _ _ _
#199
Thank you so much for your wisdom. its going to make my life a million times easier when creating films. i really appreciate your exceptional customer service.Chris
Denial Print co_ _ _ _
#198
WOW! Works like a champ. Thanks for all your help. I really appreciate it. Back to work.Ed
Stantons Apparel_ _ _ _
#197
I appreciate how good you are at what you do.Thanks,
Davis
BeeGraphix_ _ _ _
#196
Thanks for developing such a useful tool.Thanks,
John
American Images_ _ _ _
#195
It is a privilege to work with people like you.Luis
Seri Service, S.L._ _ _ _
#194
Thank you again for all the knowledge you have bestowed upon me!!Vevo
Zubiewear_ _ _ _
#193
Thank you for taking such a serious interest.Eva
Monograms Plus_ _ _ _
#192
Thanks Charlie. I messed with the Gutenprinter driver settings alot over the weekend and got some pretty good prints. Good enough to not need a dedicated color RIP. So far, your RIP is top dog in my book, A little more testing and I think Ill place my order!Ben
Imagine This_ _ _ _
#191
Oh I know you will do a good job….no doubt about it. You have a great product and service….stay tuned!Robert B.
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#190
THANKS!!! WE GOT IN. I REALLY APPRECIATE THE GREAT ASSISTANCE!Jeff
BC Sports_ _ _ _
#189
Yes I just made the order. Thank you so very much to you and your awesome staff.Sami
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#188
Sorry for the delay but i was out of the shop, I just come back and i can tell you that now it’s ok! it accepted the serial and now it works on the new pc!Thanks again for you quick response and support, it’s really appreciated to see this kind of professionalism!
Andrea
Zisto_ _ _ _
#187
Just writing to thank you for your attentions (taking good care of us), and to congratulate you for your product.Manuel C.
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#186
Just wanted to follow up. Accurip working and shared on both machines. Working well and fast !Thanks for your assistance with this project !
Jason
Eskimo Joes_ _ _ _
#185
Thanks for the reply. I can wait for the order to be processed and enter the serial number when it arrives. You have a great product. I used the 14 day trial and decided to purchase accurip.George
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#184
Oh my goodness! Thank you so much. I have a 42 in Epson that I use for press proofing and I’ve never had that happen. But we use color Epson cartridges for it. So this totally caught me off guard. That worked. Thank you soooo much. You are a life saver.Kristina
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#183
Awesome, It’s up and running, thank you much for the great response!Ken
Voodoo Stitchcraft_ _ _ _
#182
I had no idea you guys would be this fast! Super job!!!”Brian
Radical Battalion Inc._ _ _ _
#181
Wow quick response!! Tried it and its worken like a new one! Thanks for taking care of this small crisis for me.Lee
Blue Armadillo ScreenPrinting_ _ _ _
#180
Thanks sooooo much for your FAST response to my issue. Your customer service is just OUTSTANDING to say the least! Thanks again.Curt
Kona Kustom Decals_ _ _ _
#179
I just wanted you to know that we purchased your software today. Your software by far has more features and is easier to use than anything we have looked at.Kerry
Blueberry Printing_ _ _ _
#178
I was completely ‘in awe’ of the outcome and satisfied with what I saw on that printout of just regular paper. Now I understand how it works. I really didn’t change much in CorelDraw (just changed from color to grey), and thought ‘what the heck’ ,’ hit print’ And low and behold it did its thing! I couldn’t believe it. Almost NO learning curve so far…Dale S.
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#177
I do like your system its fast and simple…John
LinCo Promotions_ _ _ _
#176
Thanks you have been very helpful!Timothy
Tunguy Desmarais_ _ _ _
#175
I extol the virtues of Accurip to anyone who will listen. I love it and i never forget to mention the man behind the curtain who makes it all happen smoothly.Augie
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#174
Thank you for responding so quickly, you guys have the best support web site and staff in the business.Lou
Mpact Desigm_ _ _ _
#173
You have helped me make a screw up into a SUCCESS, Thanks!!!!!Stephanie
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#172
Thank you so much for your help!!!! It was awesome…Sarah
GPS Design_ _ _ _
#171
You have helped me make a screw up into a SUCCESS, Thanks!!!!!Stephanie
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#170
The new version is great. I just used it to get through some really tough seps. The eraser tool is HUGE! I love the fact that we can make adjustments right there and see what they are doing on the image. I love the new layout and most of all I love the fact that I am on my mac doing all this. No more windows. SPVR was great, but Sep Studio excellent.”Matt
O2W Inc._ _ _ _
#169
Your staff was so patient. I am not good with computers and I just bought a screen print shop. I’m a bit overwhelmed. Y’alls help made me feel so much better. When I print my first multi color job I’ll send it to you.Rex L.
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#168
Thanks for the SUPER FAST RESPONSE on my last question!!!!Brian
Scaggs Designs Inc._ _ _ _
#167
AccuRIP is AMAZING!!! The Trial is working now and it’s sweet! THANKS!!! I’ll be buying the full version : )Ralph
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#166
I downloaded the trial for Accurip. Very nice!Dave
The Print Shoppe_ _ _ _
#165
I have been using Accurip for a couple of months now & love it!Gary
Confetti Advertising_ _ _ _
#164
By the way I purchased accurip and Separation Studio on Saturday,I can not believe how easy this software Seps, Can not wait to start producing with them, as we are more into creative than high production as we already have a direct to garment printer.
Rod’s Auto Body
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#163
You’re awesome man! thanks for the quick replies and help!Joseph Mann
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#162
Support is Easy! Support is Rapid!Kevin
Ink It_ _ _ _
#161
Thank you so much for the fast response. Very much appreciated!!!!Jim
Xtreem Screens_ _ _ _
#160
Thank you!! it’s great to have customer service!! Not use to it.Marc
The Shirt Factory_ _ _ _
#159
Ever since I switched from fastrip to this its been a dream.I never knew about your product until I upgraded my OS and was forced to find a replacement I wish I had known about your product before because you would not believe the hoops I had to jump through to get fastrip to work and even when it did on the best days it did not even pick up half the amount of art that accurip did and its cheaper and easier to use. So thank you for such a great product.
Aaron
Hangar 19_ _ _ _
#158
Wow, that was a quick response. Thanks for that. Much appreciated! All set up and sorted out now – thanks heaps.Stu
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#157
Thank You for your time and patience with my issue. Got everything all working as it should now. Thanks again.Mike Robins
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#156
Just wanted to say thanks again for your great support.
Nadav
Screen Fiend_ _ _ _
#155
Thanks. I just ran some tests and got really good results on the westar waterproof film; 85 lpi, 2880×1440; bidirectional-off. Tried all the settings and this one was the best-no banding. We are going to burn the films on offset plates next. Looks promising.Danny
SAIC.edu_ _ _ _
#154
Charlie…hi. This is the first software I have installed that completed in less than 5 minutes and printed an AWESOME Sep in 2 minutes. Thanks for all the help. Leisa thanks you also.Ray and Leisa
Daystar Graphics_ _ _ _
#153
I’m making some very nice film…thanks… nice program…will probably buy once trial expires…Omniscreen
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#152
Your right it prints perfect!!!!! I knew the program rocked and I would have a learnin curve but it is a very small curve and I am not a seasoned printer …….now I’ll wait for my product to arrive and do the videos ………I’ve never done much wet on wet printing so I guess that will be an experience and I still don’t understand the final white but I’ll give it a shot……..I like using the program cause like by merging the grey it cuts back on a color is this not a good idea ……anyway thank ya kindly for the help and i will tell anyone who needs to know about the support yall offer.Curtis D.
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#151
Thank you Charlie,I received the new code and we are good to go. Thank you for the quick response from both Laura and yourself.
We all make mistakes, its how we fix them that sets us apart from the rest. Your company has great reviews listed speaking of the exceptional customer service and I have to concur.
Chander L.
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#150
Your tech support is wonderful. We love this product. Because of the support we would never consider buying any other RIP in the future.Kathy
Unique Embroidery_ _ _ _
#149
THAT WAS IT…YOU ARE ABSOLUTELY AWESOME!!!! I feel so much better….man I am so kicking myself for not contacting you sooner….but I couldnt tell if it was the printer, software image or just me. Thank you thank you thank you I feel so much better now..Another very satisfied customer!!!!!!!!!!!!!
🙂 April
Printing Craze_ _ _ _
#148
I am currently using a trial of Separation Studio so I should be in the system for AccuRIP with all the same info as above. (I will most likely buy that as well, it’s pretty amazing stuff).Jason
EVO Screenprinting_ _ _ _
#147
AccuRIP keeps us from having to think. We produce 300 screens a day. All we want to do is print and go. I have to thank you for this product!
Ron
Tshirtprint4you.com_ _ _ _
#146
WOW!!!!! That was relatively PAINLESS!!!! not like a trip to the dentist!!! Your group of people there are just great to work with!
Kevin C.
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#145
Charlie – worked like a charm. Thank you so much for your fast response time. It really saved the day.
All the best!
Patrick…_ _ _ _
#144
Thank you so Verry much for Helping Me with the Corel Spot color instructions!!!
Michelle
Logoprolic_ _ _ _
#143
Charlie, Yay! It worked. Thanks so much for your time and assistance. I truly appreciate it.Jerry C.
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#142
We are currently investigating which printer to buy for our future screen printing business. As Accurip is one of our favorites for RIP software, we have a closer look at Epson printers.Thomas D.
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#141
THIS DANG PROGRAM IS SOOOOO FABULOUS.
David
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#140
Oh, we defiantly want it… .just waiting on some money to come in.. already purchased your Accurip program. Then had to buy an epson. Love it so far…. just taking longer for me to learn all over again using your system… been messing with fast ( t-seps ) crap..LOVE YOUR PROGRAM…had a very hard job to do… I used your program… this is my only job using it… had to wait till my printer came in… Got this job done last week.
Had to tweak the highlight white…it was printing too much white.
LOVE IT!!
Ken
Ken’s Custom Tees_ _ _ _
#139
We purchased Accurip and Separation Studio from Ryonet as they had a sale on Accurip and discount on Sep Studio for buying the two together.We just got the order in yesterday, we anticipate on getting it going.
The trial was awesome.
Rodster
Quartz Graffix_ _ _ _
#138
Can I also say a big THANK YOU for the Rip for years I lived in dread of the old one which was a dog! Yours just glides along and hasn’t let me down once.
Paul
WTSPC Ltd_ _ _ _
#137
I am trying to get my fast films to work as well and I am jumping through hoops like crazy as soon as I get the money I am going to buy your color sep program and be done with fast films and fast rip for good.Also I really do appreciate your time Charlie without your help I really would be stuck so thank you for everything you have helped me with and walked me through
Aaron
Nightmare Shirts_ _ _ _
#136
Dont know if you remember me but about a month ago you gave me some help over the phone…I’m the gringo in panama who sounds like he’s from new jersey….anyway, just wanted to thank you for your help…I downloaded the color profile you steered me to, at Wilflex website and I finally printed my 4 color process job and it came out absolutely beautiful…..first strike was perfect!!!! I almost started to cry!!!!
Thanks for your kind help and advice!!!
Matt T.
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#135
It’s working, I didn’t think that I would have been able to access my paint colours as I was told AccuRIP overrides Illustrator print window by someone else while installing our program.I am most grateful and I do enjoy working with my new program. I am making room for another artist and am sure he will also.
Kelly-anne
Print Shop Limited_ _ _ _
#134
Thanks for your fast response. Worked like a charm. You get an A+.
I am on a tight deadline (as everyone is) and I must have gone through 15 pages of expensive film not to mention the time I spent manipulating the complex file. THANK YOU for your help. 🙂
Gene
Gator Graphix, LLC_ _ _ _
#133
Charlie, I tried the software and it installed perfectly. Thank you guys so much ACCURIP ROCKS!Ryan W.
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#132
Great thanks I’ll watch those videos tonight and see where that gets me—ill keep you posted. Loving the programs thus far though, it’s really changed our business.Shelly
Graphic Disorder_ _ _ _
#131
Thank you! and Awesome software BTW!Films are outstanding!
Reggie
Action Art Banners_ _ _ _
#130
I would like to buy an upgrade now!!! WOW!!! How do I go about doing such a thing.Zac McCarthy
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#129
WOOO HOO!!! It worked. Thank you soooo very much. We LOVE your software. Thank you as well for the great customer service.
Tracy F.
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#128
I did purchase the AccuRIP program, so far its been great! ThanksVic
Illustrative Graphics_ _ _ _
#126
Wow, I believe I was just watching a video with you on youtube…lol, and the guy was right if I inquired I might get you…, funny, and the reason why I support your software, excellent stuff, I’m impressed with the quick response.
Ira
Echo Shirts_ _ _ _
#125
I received the new cartridge today and installed it and it works again! Thank you again for all your hard work and patience in helping me with this issue.Sarah V.
Rainbow Lettering_ _ _ _
#124
Thank you so much that was so helpful!Amy K
NUW Graphics_ _ _ _
#123
Thank you very much for all your help Charlie. Your advice was successful and I appreciate it.Frank N.
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#122
I just figured it out….no worries! Thanks Again you were a plethora!!Kirk
Everything’s Image, Inc._ _ _ _
#121
I JUST LOVE THIS ACCU-RIP!!!!!David
Signs and T Shirts Express_ _ _ _
#120
Thank you for being patient with us and working with us to make sure that this followed through.Have a great day!
yippee!! it works!Michael
Oasis Printing_ _ _ _
#119
I wanted to send you an email to thank you for the outstanding technical support. Throughout the years I have been involved with many technical support phone calls, and I have to tell you that this call was one of if not the best technical support that I have ever received. Your knowledge of the product, and the remote connection to ultimately resolve the problem, and get me up and running was awesome. I really appreciate the call and your guidance.Have a great day.
Glenn
Signmasters Inc._ _ _ _
#118
WOOO HOO!!! It worked. Thank you soooo very much. We LOVE your software. Thank you as well for the great customer service.
Tracy F.
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#117
All is good. Your product seems to be working great. I bought Powerrip Silkscreen with my setup and it’s crap. Kudos for making a postscript that actually works. Will purchase soon.Clint
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#116
I just wanted to take a moment out of my day and let you know that you and your team are exemplary!!! You have been so gracious and so accommodating! Tech was SUPER responsive and patient with my anxiety today. … and you were fast, skillful and very friendly as you dealt with our printer issues! This is a RARE thing that I see anymore, that your company bent over backwards to get us up and running and though it may be routine for you in your everyday dealings… I AM THOROUGHLY IMPRESSED!!! Whenever you need another testimonial, I will preach the Gospel of your exceptional business! Thank You to the Nth degree.Cory
Image West Art Dept._ _ _ _
#115
I did a test separation and it printed out perfectly!!!!THANK YOU SOOOOOO MUCH!!!!!!!!!!
I WISH I COULD BUY YOU A DRINK RIGHT NOW!Darren
EJPPG_ _ _ _
#114
Excellent timely advice as always. Greatly appreciated.Ben
Imprints Screen Printing_ _ _ _
#113
I loved the software and was very impressed with it’s capabilities and outputs.Aaron
Action Screenprinting_ _ _ _
#112
I was honestly blown away with how user friendly both programs were to use.Kellan
Black and Whyte Apparel_ _ _ _
#111
Thank you for sending those 2 great articles. Even after doing this for 7 years it’s still amazing how much you can learn!Andrew
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#110
Thanks for the fast support! You guys always take good care of me =)Cory
ABC Custom Advertising_ _ _ _
#109
Love the Software guys! Great jobMike
Hishons Custom_ _ _ _
#108
Tech support couldn’t have happened any quicker. Now everything works just as it should.Thanks….!!!
David
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#107
Thank You Again for all of your Help! Best Tech Service I’ve had!!Carson
The Second Design Studios_ _ _ _
#106
Great fixed it right up, Thank you so much for the super fast response WOW!!!!!Allen L.
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#105
SOOOOOOOOOO much faster than Fast Films that I used many years ago.Genexy Group PTY.LTD.
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#104
Your video Café technical support is fantastic, looking forward to becoming one of your new customers.John
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#103
Again I would like to thank you for all of your help. You and your company put out an excellent product, and I expect to be a firm supporter of your software for years to come.Gary
I Do Shirts_ _ _ _
#102
“I love your product.”Brad
EMRJ Marketing_ _ _ _
#101
A Wasatch customer for 30 years…I am amazed by the customer services and software at Freehand.Leo
Leo V Williams Sales_ _ _ _
#100
Thanks for all your help, You have my system printing perfect films now.John
Linco Promotions_ _ _ _
#99
Ok, thank you for all your hard work in trying to resolve this issue for us. Just for the record, I don’t think I have ever had such friendly, fast and effective customer service as you have provided me with.Two thumbs up 4 your efforts. Please pass on this message to your supervisor, maybe it can score some points for you :).
Lucas
Print Source_ _ _ _
#98
The video tutorials – Very good!Gayle
Ace Apparel and Promotions_ _ _ _
#97
WOOO HOO!!!
It worked. Thank you soooo very much.
We LOVE your software.Thank you as well for the great customer service.
Tracy
_ _ _ _
#96
I am very excited to get off of windows and on to my Mac with the best damn separation software out there. Looking forward to the new tools.”Matt
O2W Inc._ _ _ _
#95
We wish to GET RID OF WASATCH. We hate it, it sucks. AccuRIP is the king.Ron
Pierson Productions_ _ _ _
#94
Once again, I send you thanks. Your professionalism and efficiency have made my job easier. We will definitely be working together in the future.Scott
Initial Ideas_ _ _ _
#93
Thanks so much for getting back to me so promptly – your service has been exceptional. I have done what you suggested, and printed onto paper, and the result is the same. This leads me to believe that the printer is probably the issue.We have decided to purchase a new Epson 4880, and will then try the software with this printer.
Thanks again. I will be in contact again once we have tested the printer using the trial version of Accu-rip, so that we can purchase the full license. Just as a side issue, if we do download the full version, what would happen if we at some stage [which I’m sure we will] need to upgrade our computer. Is it possible to get a disk, so that the program can be re-installed at a later date.
Linda
ScreenPrint Concepts_ _ _ _
#92
I just wanted to know I used your advice, picked up a Parallel print server adapter, and got my new to me Epson 3000 and Accurip up in running in no time. Piece of cake. Already output a film to send to our printer to test. Accurip sure is easy to setup! Thanks again for the help.Ben
Promo Giant_ _ _ _
#91
Thanks for the response and info. I’ll download the update to see if its newer than the version I have. I just updated mine about a month ago.Thanks for such an easy and awesome separating program.
Mahalo
Faron Sakumoto_ _ _ _
#90
We purchased accurip last week and we love it!Jake M.
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#89
Your product Accurip is hands down the best rip software out there for screen printers!!! Thank you for all your help! The results of this product and service is by far the best I have ever received!! Thank you again and hopefully in about two weeks when I can afford to own the full version I will be even more satisfied.Jayson O.
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#88
Cheers for that! Your a star!! All working – have tested some seps too and all OK now. What a nightmare! Never would have been able to figure that one out without your help.Stewart
Transformer-t-shirts
(A Happy customer!)_ _ _ _
#87
Solution was to simply move the printer to another computer, and now, all the network computers, can ‘see’ it. I have you on my “Technical support” list, if there is anything we may need help on. =)Thanks for your patience with us.
Jim
Mr J’s Silkscreen, Inc._ _ _ _
#86
Thank you very much for you comprehensive answer.Actually I am very happy that find your soft in the market and not buy the Fast films one. That completely true that screen printers do not
need these rubbish like color separation from Photoshop. Any way, all halftones is separated from channels with one button posh, usually some vector added in A.I. You made crystal clear soft which on my view is best for my needs!All the way we are ordered films from our partners, who have image setter , prices for us is nice, but some time we are need quick response and there for we trying set up ink-jet film producing.
Valdis
Tekstildruka_ _ _ _
#85
First off, I’m not currently your customer. I had the misfortune of being advised (by my previous artist/screenprinter) to go with FastRIP. Note I said “previous”. He (previous screenprinter/artist) told me that the Epson 1280 was all to blame and US Screen Print said we needed an Epson 2200 using the FastINK bulk system, which we never did get working properly with US Screen Print’s help (or lack there of) so we’re still using the 1280.So I’d like to try your software and I know you have a free 14 day trial version, but can I get support during that period? If your trial period does not include support, is there anyway to extend it to 30 days?
Next, if I decide to go with your AccuRIP, is there any chance you might be adding the 2200 to your ALL Black Ink System? If not, I’ll consider that another bad decision and buy a 1400 while I can. Unless you don’t recommend your ALL Black Ink System, it sounds perfect to me since I do have/want one printer that produces nothing other than films.
I’d like to find a problem-free solution, and know I’m not going to find it at US Screen Print. I’m only planning on using their products until I find any other viable solution. I’m hoping you have them. Their products get the job done, but with no efficiency at all. And they’ve dropped support for the 1280, which is our current workhorse printer. You support both printers that we own, and ones that we would consider buying as upgrades.
Your product came highly recommended from my ink printing supplier (One Stroke Inks). I’m just hoping that AccuRIP is a nicer product than FastRIP, which is okay but by no means great.
Jeff
te’ shurt’_ _ _ _
#84
Thank you for your assistance !!! The problem is solved after many head cleanings.There´s nothing more to say than the Accurip is real great and powerful thing. It increases the value of my work !
Thanks again and get my order soon.
Sevan
Ravenblack Merchandising_ _ _ _
#83
The service, support, and quality of product for AccuRIP is outstanding!!! My trial period has ended and I’m very interested in purchasing the full version. What are my purchasing options?Jayson O.
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#82
Thank you for your advice, it all worked perfectly.Neil
Stanford Services.com.au_ _ _ _
#81
It works great!! Thank you for your time AND patience! Have a great day.Dawn
Dynamic Designs_ _ _ _
#80
Nice job Charlie, I’m impressed with the NEW release of AccuRIP with the control length feature!Sam
HY-KO_ _ _ _
#79
Thanks. Your team rocks!Noble S.
Kenny’s T’s Inc._ _ _ _
#78
Thanks for the quick fix!Chad M.
Needle Point Solutions Ltd._ _ _ _
#77
I have just bought the Accurip software as part of a professional screen printing package. Being completely new to screen printing, Photoshop and Apple computers I was on a bit of a learning curve. Understandably I had a few queries with the set up of my film output system so called Accurip for some advice. The help I got was thorough but simple to understand and in plain English. The problem I had ended up being with my Photoshop settings and not with the accurip software at all, but they stayed with me until it got sorted. The software works and the service is excellent. I cannot recommend them highly enough!Phil
Penticton_ _ _ __
#76
We really like the software! We have used them all, and this one is the most accurate out of the box for sure. We print several jobs per day that are on this level, which will give up plenty of practice with post-sep tweaks. Thanks again!Tony
T Productions Inc._ _ _ _
#75
I was desperate as I was trying to figure this out and did just as you suggested with the trial version. Everything went smooth. The results are awesome!!Tim G.
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#74
I have been impressed with the level of customer service from your company, and with the quality of people they have working for them. You definitely saved us some serious down time, and kept us from missing a deadline!!Jeff
Checkmate Casuals_ _ _ _
#73
Great customer service!!!!!! I appreciate your quickness.Trevor
CH Graphics_ _ _ _
#72
Thank you again for all the knowledge you have bestowed upon me!!Vevo
Zubiewear_ _ _ _
#71
Who’s better than you guys?!Clarke S.
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#70
I am soooo pumped! Thanks for all your correspondence and help! You guy’s are awesome! It is reassuring that you keep up with the game and ever changing world of Apple, plus the fast evolution of tech software. It really does prove that you’re in it for the long haul. 🙂Cheers,
Seth
Blue Lava Clothing_ _ _ _
#69
WOW! Works like a champ. Thanks for all your help. I really appreciate it. Back to work.Ed
Stantons Apparel_ _ _ _
#68
Thank you for taking such a serious interest.Eva
Monograms Plus_ _ _ _
#67
You guys have always been great to deal with and over the years I have referred you to a number of people.John
American Images_ _ _ ___
#66
Thank you so much for your wisdom. It’s going to make my life a million times easier when creating films. I really appreciate your exceptional customer service.Chris
Denial Print Co._ _ _ __
#65
You are grade A in my book. Thank you.Donnie
Wahlstreets LLC_ _ _ _
#64
Thanks again for a great rip it’s so easy to use its unbelievable. If only everything was that easy the world would be a happier place!!Allen
Webster Printing_ _ _ _
#63
AccuRIP produces the SHARPEST text I have ever seen come out from an inkjet (better than my laserjet). I am using the trial Accurip and it is BRILLIANT. Just the simple ability to control droplet size has solved my problem of not being able to achieve crisp text.Jorge
CardaCo_ _ _ ___
#62
I am SOLD on AccuRIP software!Randy
T- Shirt Haven_ _ _ _
#61
I find quality customer service hard to come by these days and you guys have exceeded my expectations.Travis
Lightwave Laser_ _ _ _
#60
Thanks for developing such a useful tool.John
_ _ _ _
#59
I appreciate how good you are at what you do.Davis
BeeGra_ _ _ _
#58
We did purchase and we love it !!!Mike
Tampa Bay Tshirts_ _ _ _
#57
Your time with us was quite enlightening.Thom
Premier Finishing_ _ _ _
#56
Wonderful support!Cyndie
Swiss Laundry_ _ _ _
#55
I love this software.Bob
Perkowski Screenprint_ _ _ _
#54
The dog Warhol print is fabulous and amazing! Everyone is so pleased!! Thanks so much for making this easier than what I thought it was going to be. My first CMYK was a huge success thanks to you!!!Jennifer
Creative Director_ _ _ _
#53
product feedback, I’m really enjoying your product and I do very much appreciate its simplicity and power. Using AccuRIP with a large format printer is just wonderful and the FM feature is a real ace.Keep up the great work!
Matt
_ _ _ _
#52
Thank you so much for your time, you are truly one of the most knowledgeable people I know in the screen industry & you have always taken time, even for us little guys & I truly wanted to thank you.Jay
Village Sports_ _ _ _
#51
Super stable software. You helped us in 2007 it was working excellently until the computer crashed (Aug 2013).Mitchell
BVI Apparel_ _ _ _
#50
Good morning Charlie,When I think of you, there’s only one word that comes to mind….AWESOME!!!! You are truly a wonderful asset to this industry! Thank you so very much!
Chad
Right Side Up Graphics_ _ _ _
#49
Thank you, thank you, thank you. I was able to output all of the artwork that I needed to get done. You went beyond the call of duty.Judy
California Casual_ _ _ _
#48
We never seem to talk – the reason why you have a very slick, smooth and extremely reliable piece of software.After years of messing about, constant calls to Scott, lots and hours of
heartache and wasted films you’ve made my life much easier.Either way thank you very much.
Paul
WTSPC_ _ _ _
#47
Great program. Best investment yet.Mahalo.
Island Graphics and Screens
Jon_ _ _ _
#46
I am very impressed with the speedy and informative assistance provided by you.Michelle
KSP Prints_ _ _ _
#45
I recommend AccuRIP to everyone, it works so well and the ink control is amazing. Great job.Peter
Lyme Bay Press_ _ _ _
#44
I couldn’t be happier with AccuRIP’s performance. It has been a game-changer in my shop.Mark
Multi-Hue Company_ _ _ _
#43
Thank you for your help & patience!! Also just upgraded VueRight to Sep Studio & loving it. 🙂Spencer
Action Awards_ _ _ _
#42
WE ABSOLUTELY LOVE THE SOFTWARE AND ITS ABILITY TO MANIPULATE THE PRINTER.Jeff
Wysong Enterprises_ _ _ _
#41
I’m happy to being part of ACCURIP member. Thanks again.!Irving
Art and Seps_ _ _ _
#40
Accurip and separation studio are amazing they made my job so much easier and fun.Gino G.
_ _ _ _
#39
Sweeeeet!!!! Thank-you so much for your excellent and timely service!Lance
Staples Promotional Products_ _ _ _
#38
Excellent customer support service!Many thanks,
UKCS
Siegfried_ _ _ _
#37
Got the activation code and am looking forward to profitably using the software. I purchased this through CamStat here in Canada and I tell you those guys really pump the product. I, being the ever skeptic consumer, decided to download a trial of the T-Rip program. I got it installed , thought I had it configured but then spent Friday afternoon and most of Saturday afternoon , trying to get working. I got all kinds of prints. Most unusable. Couldn’t figure out page orientation, prints that looked like (old fashion ) Postscript errors , partial prints ,files that had me run paper thru & thru the printer !Anyway, enough ranting . The biggest difference I could find was that T-Rip requires importing the file & AccuRip works from within the program I design in. More importantly, I got to produce inkjet film
(I could use ) in minutes .Kudos on the product ,
thanks back to work
Paul
Thumbprint Studios_ _ _ _
#36
Always EXTREMELY helpful!KC Graphics
_ _ _ _
#35
I wasted so much time with Freseners products I am mad at myself. Since I found you guys things couldn’t be better. My confidence has risen a thousand percent. Spot Process is brilliant and AccuRIP is so easy I can’t believe it. Thanks again for all your help. I can be a pain but your group was helpful the whole time.Jon S.
_ _ _ _
#34
Thanks a million times over. Program works fine now.Jerry
Covid Inc._ _ _ _
#33
Awesome service and tech help! Thanks againJosh
Torqued Grafixs_ _ _ _
#32
Just wanted to say thanks for the prompt service. And thank you for advising me to use the original full color cart until I got the replacement, that enabled us to continue printing so there was no break in production.Eric
Aztec Graphics_ _ _ _
#31
THANK YOU FOR THE OUTSTANDING CUSTOMER SERVICE!Sincerely, all good things,
Tom
Green Thumb Graphics_ _ _ _
#30
First class service.John
Heartwell Baby Tees_ _ _ _
#29
Issue solved and lessons all at once. BIG HELP, couldn’t be happier.THANKS!
Rocky
Gage & Gage_ _ _ _
#28
Thank you so much for your kind assistanceTabs
Pasifikdesign_ _ _ _
#27
You guys provided great response and support.Brent
ETI Pens_ _ _ _
#26
I’m impressed, I’m not used to customer service like this.Ray
TikTok Ink_ _ _ _
#25
I’m very impressed with your tech support, very fast to respond and resolve issues! Thanks again!!David
Palomar College_ _ _ _
#24
Your instructions worked perfectly…thank you so much!! Have a Great Day!Susan
Runners Mitt_ _ _ _
#23
Yay! I am happy to report success!!!! I think we are printing GREAT!THANK YOU SO MUCH FOR YOUR HELP!!! YOU ARE A LIFESAVER!!!!!!!!!!
Meghan
ShockWaves_ _ _ _
#22
Thank you for your help. Problem is solved!Johnson H.
Sunrise Marketing, Inc._ _ _ _
#21
Everything turned out. Thanks for the help . Your program is the bestAndrey
Vellaprint_ _ _ _
#20
Thank You! All of you were great! Thanks so much for your quick responses. Have a great day!David
R&R Monogram_ _ _ _
#19
Amy did an amazing job!! She was extremely helpful and knowledgeable. She was also very personable, which is not a trait you come across very often in phone related technical assistance scenarios. You guys have a keeper in her!Aaron
Checkmate Casuals_ _ _ _
#18
Thanks much that solved the problem, you guys have always had the best service in the business.Thanks again!Lou
Mpact Design & Promotions, LLC_ _ _ _
#17
I wanted to take a minute and thank you for your help.We have been in the screen printing business for 20 years. I have never received such good response on a technical issue, especially after owning software for a few years.
The software is back up and running. We appreciate your help.
Craig
G-TEK Professional Graphics_ _ _ _
#16
Thank you very much! You saved my life!!! I greatly appreciate your help. My company uses AccuRip for all our printing and love it. Thanks again, have a blessed day!CREATIVE PROMOTIONS UNLTD.
_ _ _ _
#15
First of all, AccuRIP is a great product!Bert
_ _ _ _
#14
Thanks for the fast reply. Everything you suggested worked fine. Great Customer service!!! MikeMR Designs
_ _ _ _
#13
I want to thank you all for your rapid responses and guide …You are great Team!…
Guido
Papeleria Comercial_ _ _ _
#12
Ok I got it to work. Not sure what caused it to stop working all of a sudden. Thanks so much for your help. Y’all have the best support group ever. Which everyone was like y’all. Again thanks!!!!Daniel L.
_ _ _ _
#11
Thank you soooooooooo much, she was immediately able to solve the problem, Thanks, again, Lilly (A Happy User of AccuRIP).BlazinInks
_ _ _ _
#10
Thank you, that very easily solves the problem. Thanks also for such a quick response.Enjoy the holidays!
Jessica_ _ _ _
#9
APPRECIATE IT A LOT THIS HAS REALLY IMPROVED OUR PRINT QUALITY AND THE WAY WE DO SCREENSAnthony
Action Graphics_ _ _ _
#8
Thanks a ton guys! Iv got it downloaded and ready to work I believe. test page printed awesome. Thanks so much for the fast response and help.Awesome service and tech help! Thanks again
Josh
Torqued Grafixs_ _ _ _
#7
Printer is working great as well as the rip software during the trial phase.Thank you for an outstanding response time!
Keith G.
Fizzy Wigz_ _ _ _
#6
Thanks for all the info and expedite service.Thanks again,
JoAnne & Ronnie F._ _ _ _
#5
Thanks for the detailed breakdown of steps! Connection is back up and working.Anna
Mama’s Sauce_ _ _ _
#4
That’s unheard of…It worked!!! Thank you so much for the help. Also, I cannot believe you returned my email so quickly…that’s unheard of. I am so glad I use your software and have your support. You are the best sir.
Tyler Clark
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#3
I am an artist for two different screen-printers and they are both proud owners of AccuRIP. Thank you for making my life easier. Next step is Separation Studio.Joshua
_ _ _ _
#2
I am very satisfied with Software For Screen Printers.Jimi
Graphic Designer
The Dugout Screen Printing_ _ _ _
#1
I can not thank you enough, you had been great.Thank you,
Jose R Negrete
