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AccuRIP Emerald

Quick Start Guide

This guide will help you fly through the straightforward set up of AccuRIP Emerald!

Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.

Video Transcript

I’m going to walk you through the simple process of setting up Emerald.

Install the manufacturer’s printer driver.

Then print a test print through the driver.

If the test prints successfully open Emerald.

Adjust your print resolution, media type, and media size.

Leave all other settings as default for now.

In the Support Tab click Print Test then Print.

Choose your printer from the list in the Select Printer window.

For those using certified printers choose mono for now then click Print.

For those using a supported printer set the printer driver settings to plain paper and grayscale in the following window.

Once you’ve printed a test print from Emerald you’re ready to go.

After printing from Emerald if you have any questions please feel free to contact the support team.

Happy Printing.

AccuRIP Print without limits.

Fanatical Support

Technical questions should be directed to Freehand’s in-house team of experts. Don’t slow down your resolve.
We have the experience and know-how you need.

•    •    •

FREE Support Hours: M-F  •  9 am to 6 pm EST  •  USA
Average Response Time: under 20 minutes
100% of tickets are responded to. If you do not see a response check your email spam/junk folder. 

Live Agents:
• are on-site and certainly alive!
• utilize the powerful Zendesk platform
• perform remote logins for fast results

There are many valuable customer service reasons short- and long-term why tech issues need to be in writing. Show us your trust – you’re not just in great hands, you’re in Freehand’s hands.

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