Unable to Install the Printer Driver Solution
Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.
If you’re seeing this error window Windows is blocking AccuRIP from installing the printer driver.
No worries, it’s an easy fix, I’ll walk you through it.
Open the Start menu by clicking the Windows icon.
Type “Control Panel” until it appears then click it.
Now click “View Devices and Printers”
Click “Add a Printer”
Wait for it to finish loading then click “The printer that I want isn’t listed”
Select “Add a local printer or network printer with manual settings”
In the “Use an existing port” field choose “AccuRIP Ruby Port (Standard TCP/IP Port)” from the drop down menu.
If the port is not listed rerun the installer.
Click Have Disk…
Navigate to C drive, Program files (x86), Fawkes Engineering, AccuRIP Ruby
Select AccuRIP Ruby to your printer model from the list
Do not click “Print a test page”
Now Click Finish
Open AccuRIP and run the configuration Wizard
The printer driver will now install
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