AccuRIP Ruby™

Unable to Install the Printer Driver Solution

A driver installation error can happen. No worries. Watch and learn how to manage the error and get back to printing films quickly.

Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.

Video Transcript

If you’re seeing this error window Windows is blocking AccuRIP from installing the printer driver.

No worries, it’s an easy fix, I’ll walk you through it.

Open the Start menu by clicking the Windows icon.

Type “Control Panel” until it appears then click it.

Now click “View Devices and Printers”

Click “Add a Printer”

Wait for it to finish loading then click “The printer that I want isn’t listed”

Select “Add a local printer or network printer with manual settings”

Click Next

In the “Use an existing port” field choose “AccuRIP Ruby Port (Standard TCP/IP Port)” from the drop down menu.

If the port is not listed rerun the installer.

Click Next

Click Have Disk…

Click Browse…

Navigate to C drive, Program files (x86), Fawkes Engineering, AccuRIP Ruby

Select AccuRIPRuby.inf

Click Open

Click OK

Select AccuRIP Ruby to your printer model from the list

Click Next

Click Next

Click Yes

Click Install

Click Next

Do not click “Print a test page”

Now Click Finish

Open AccuRIP and run the configuration Wizard

The printer driver will now install

Happy Printing

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