Amaze-Ink™
How to Clean a Severely Clogged Epson Print Head
Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.
Video Transcript
In this video we will walk you through the process of manually cleaning the printer head of an Epson 4900 printer.
We’ll begin by assuming you have already printed a Nozzle Pattern print, know the printer is clogged, and tried to use Epson’s method of cleaning.
The process will be very similar for any wide format Epson printer.
Here’s a list of the supplies need to clean the underside of the print head:
- Freehand’s Amaze-Ink Liquid Inkjet Clog Buster
- Paper towels
- Thin, stiff cardboard or paper
Lets begin:
First lets free the print head from the docking station. Initiate the nozzle pattern check, as soon as the printer head begins to move remove the power plug from the back of the printer.
Done quickly, the printer head should be free to move by hand.
With the printer powered off, manually roll back the film until it is no longer loaded.
Using a paper folder or a firm piece of non-corrugated cardboard, fold a paper towel over one edge.
Gently slide the attached paper towel edge into to the printer’s media eject slot until it stops.
Pull the print head over the paper towel, be careful to not rip or fold up the paper towel.
Squirt Amaze-Ink Liquid Inkjet Clog Buster onto the paper towel.
Move the the print head over the cleaner, scrubbing the head for a few seconds, then leave the print head over the cleaner for 45 minutes.
Scrub the head again, then push it all the way back to its starting docked position.
Remove the paper towel covered folder.
Plug in the printer’s power cord to start the printer. Then load the film.
Using the Epson Utility, print another nozzle check. It should be clean or much cleaner than before.
If the nozzle check is still showing clogs. Clean the print head again using the Epson utility.
Still have a nasty clog? Repeat the manual cleaning process.
Still having an issue? For those of you that are still under printer warranty, contact Epson for further support. Keep in mind the use of third party inks “legally” cannot invalidate your warranty, don’t let anyone tell you otherwise. If your printer is under warranty and you have a severe clog Epson will support you with on-site help if needed.
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