Empowering Screen Printers
ALL Users are Account Admins!
Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.
At Freehand we get it and we keep making things better.
Freehand grants the Power of Admin.
Now, all users are Certified Account Admin.
Never experience software downtime.
With direct 24/7 server access you are in TOTAL CONTROL.
Freehand and you, together we got this.
We have the experience and know-how you need.
• • •
FREE Support Hours: M-F • 9 am to 6 pm EST • USA
Average Response Time: under 20 minutes
100% of tickets are responded to. If you do not see a response check your email spam/junk folder.
• are on-site and certainly alive!
• utilize the powerful Zendesk platform
• perform remote logins for fast results
There are many valuable customer service reasons short- and long-term why tech issues need to be in writing. Show us your trust – you’re not just in great hands, you’re in Freehand’s hands.