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Empowering Screen Printers

Demystifying Edge Browser Not Commonly Downloaded Warning (Windows)

All Freehand software is certified by Microsoft to be compatible with Windows. Learn how to bypass unnecessary warning windows to install Freehand software and get to printing.

Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.

Video Transcript

All Freehand software (Separations Studio NXT and AccuRIP Emerald) is certified by Microsoft to be compatible with Windows. Use it with confidence.

So why the warning messages asking if you trust Freehand and protecting your PC?

Microsoft Windows and their Edge browser have elevated security settings that warn users of just about everything to protect Microsoft from liability. This is becoming more common.

This is a soft warning meaning Microsoft gives you the ability to proceed.

Here’s how:

After the download is complete hover over the warning message then click the three dots to the right.

Follow my actions.

“Show more” reveals more options.

The download will now finish and the file will be accessible.

Open File to start the installer.

Another warning will appear.

More info reveals more options.

A final warning window will appear asking for permission to run the installer.

The installer will now run.

Happy printing.

Freehand and you together we got this.

Fanatical Support

Technical questions should be directed to Freehand’s in-house team of experts. Don’t slow down your resolve.
We have the experience and know-how you need.

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100% of tickets are responded to. If you do not see a response check your email spam/junk folder. 

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There are many valuable customer service reasons short- and long-term why tech issues need to be in writing. Show us your trust – you’re not just in great hands, you’re in Freehand’s hands.

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