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Empowering Screen Printers

Stop Slowing Production! Freehand™ is Here to Help!

No need for downtime when our Support Resources are here to help with free tech support.

Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.

Video Transcript

Production Problems Again?

Come on, we need those films!

Now!

I’m doing my best!

It doesn’t have to be like this.

Fanatical Support

Technical questions should be directed to Freehand’s in-house team of experts. Don’t slow down your resolve.
We have the experience and know-how you need.

•    •    •

FREE Support Hours: M-F  •  9 am to 6 pm EST  •  USA
Average Response Time: under 20 minutes
100% of tickets are responded to. If you do not see a response check your email spam/junk folder. 

Live Agents:
• are on-site and certainly alive!
• utilize the powerful Zendesk platform
• perform remote logins for fast results

There are many valuable customer service reasons short- and long-term why tech issues need to be in writing. Show us your trust – you’re not just in great hands, you’re in Freehand’s hands.

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