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TeamViewer

TeamViewer Instructions PC

Freehand’s secure custom TeamViewer connection is a the quickest and easiest way to get fast help from an experienced computer tech. Setup is quick and easy, learn how below!

Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.

Video Transcript

Freehand’s secure custom TeamViewer connection is the quickest and easiest way to get fast help from an experienced computer tech.

For those that presently use another version of TeamViewer let’s close it to avoid conflict that may cause connect issues.

Open Task Manager by right clicking the task bar and close any version of TeamViewer running by selecting it and clicking End Task

Next, click the Windows link from the webpage URL sent from the tech. Now double click to open the software, agree to the terms then send back to the tech your secure and private ID number.

Now your tech can control your computer.

Freehand and you together we got this.

Fanatical Support

Technical questions should be directed to Freehand’s in-house team of experts. Don’t slow down your resolve.
We have the experience and know-how you need.

•    •    •

FREE Support Hours: M-F  •  9 am to 6 pm EST  •  USA
Average Response Time: under 20 minutes
100% of tickets are responded to. If you do not see a response check your email spam/junk folder. 

Live Agents:
• are on-site and certainly alive!
• utilize the powerful Zendesk platform
• perform remote logins for fast results

There are many valuable customer service reasons short- and long-term why tech issues need to be in writing. Show us your trust – you’re not just in great hands, you’re in Freehand’s hands.

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