Before you submit a Live Agent tech request…Quick Resolves really work. Users can easily handle the steps that are the same as tech utilizes. Great resource for resolves outside of tech hours of operation.

Still need help? Click the last link below: none of the above. You’ll need your serial number for ticket submission. Trouble locating it? AccuRIP Spot Process

1. Stuck in Trial Mode of AccuRIP Black Pearl

2. (Mac) AccuRIP 1.03 and earlier no longer printing/working

3. Computer Crash / Reformat

4. Transfer / Move Serial Number License

5. Ripcore Error

6. Files Don’t Print Through AccuRIP (Windows users read this first)

7. Files Don’t Print Through AccuRIP

8. Film Output Streaks, Banding, Not Dark Enough

9. (Mac) Wrong file prints, same file prints again

10. Error 6900

11. My Account or Shopping Cart Errors

None of the Above