AccuRIP Black Pearl™
Unable to Connect to RipCore Mac Fix
Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.
How to Fix “Unable to Connect to RipCore”
The RipCore database has become damaged by a previous bad postscript file.
Easy enough to reset. Working with a current version of AccuRIP will most often resolve a RipCore issue.
Install the newest version of AccuRIP. Download and run the installer from your MY ACCOUNT page to replace your present install.
From Finder using the “Go” menu choose “Go to Folder”, enter the following path exactly as it appears below and click Go:
Move the JobManager folder to the Trash
Restart the computer then launch AccuRIP
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