AccuRIP Black Pearl™
Unable to Connect to RipCore Mac Fix
Learn by watching the video, or review the written transcript. If you still have questions submit a tech ticket, or reply back to your technician in an open ticket.
Video Transcript
How to Fix “Unable to Connect to RipCore”
Mac
The RipCore database has become damaged by a previous bad postscript file.
Easy enough to reset. Working with a current version of AccuRIP will most often resolve a RipCore issue.
Install the newest version of AccuRIP. Download and run the installer from your MY ACCOUNT page to replace your present install.
https://solutionsforscreenptiners.com/my-account/
From Finder using the “Go” menu choose “Go to Folder”, enter the following path exactly as it appears below and click Go:
/Library/Application Support/FawkesEngineering/RipCore/1.05/Data
Move the JobManager folder to the Trash
Restart the computer then launch AccuRIP
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